Foundation Assistant

We build homes for sale or rent across the country; Greater London; Hybrid; GBP 24,000 - 29,000; Part time

Job summary

A leading housing association in the Greater London area is seeking a proactive individual for the role of Foundation Assistant. The candidate will provide essential administrative support for community grants and voucher schemes, ensuring resources reach impacted residents effectively. The position requires strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple priorities in a fast-paced environment. This role also offers a hybrid working pattern and a range of benefits, including a robust pension plan and generous annual leave.

Benefits

Excellent pension plan

28 days annual leave rising to 31

Employee Assistance Programme

Lifestyle benefits

Paid volunteering days

Qualifications

• Strong organisational skills crucial for administrative tasks.
• Ability to prioritize workload effectively using time management techniques.
• Proficiency in Microsoft Office to maintain records and produce reports.

Responsibilities

• Administer voucher and grant programmes efficiently.
• Maintain accurate records and handle voucher distribution.
• Provide first-line support for queries from stakeholders.

Skills

Organisational skills

Time management

Communication skills

Microsoft Office proficiency

Job description

Contract Type: Fixed Term up to 9 months PT 21 hours

Salary: 26775 per annum pro rata (London weighted salary) or 22994 per annum pro rata (Regional salary)

Reporting Office: London Stratford or Manchester Trafford

Grade: 3

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Monday to Friday

Closing Date: 7th December 2025

Interview Dates: 15th 16th & 17th December 2025

Please click here for the role profile

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service, Bank Holidays, Westfield Health, Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Foundation Team at L&Q

We're looking for an organised and proactive individual to join our team as a Foundation Assistant. This role is key to supporting our fuel and food voucher schemes, Personal Support Fund and Community Grants and Donations. You'll provide excellent administrative support making sure resources reach vulnerable residents and community groups efficiently.

Do you pride yourself on your organisational skills and your ability to ensure processes run seamlessly?

Are you motivated by working in a fast-paced environment where teamwork leads to impactful outcomes?

If this sounds like you we would love for you to apply!

Your impact in the role

• Administer voucher and grant programmes liaising with colleagues, referral partners and residents directly.
• Maintain accurate records and manage payments and voucher distribution.
• Provide first-line support for internal and external enquiries from a range of stakeholders.
• Collaborate with colleagues and other stakeholders to deliver a high quality service.

What you'll bring

• Strong organisational and planning skills.
• Demonstration of time management techniques to effectively prioritise workload.
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, SharePoint) to maintain accurate records and produce basic reports.
• Ability to write clearly for diverse audiences with excellent attention to detail.
• Effective communication skills for collaborative working with colleagues and stakeholders at all levels.
• Proven experience providing administrative support in a busy environment (desirable).
• A passion for making a difference and supporting programmes that deliver social impact.

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q

We're one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties home and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believes a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!