Food To Go Assistant

Blakemore Trade Partners; Market Harborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retailer in Market Harborough seeks a motivated Customer Team Member to enhance customer experience in a fast-paced environment. This role entails greeting customers, processing purchases, and maintaining store operations. Ideal candidates possess a customer service ethos and detail-oriented approach. The position offers a permanent contract with competitive pay up to £12.25 per hour, alongside numerous benefits and development opportunities such as a generous staff discount, pension scheme, and access to various company services. Applications close on 15th February, 2026.

Benefits

Generous staff discount

Paid breaks

Company pension scheme

Wellbeing support

Cycle to work scheme

Qualifications

• Previous experience in a similar role preferred.
• Excellent attention to detail.
• Understanding of retail legislation.
• Ability to contribute ideas for customer service.
• Keen, enthusiastic approach to work.

Responsibilities

• Greet customers in a friendly manner.
• Process customer purchases efficiently.
• Check deliveries and maintain stock.
• Ensure cleanliness and organisation of sales floor.

Skills

Customer service orientation

Attention to detail

Ability to upsell products

Teamwork and independence

Cash handling

Job description

Role overview

Customer Team Member (18+) SPAR Market Harborough

Working on the Food To Go.

20 hours p/w.

From 6:30am-2:30pm over 7 days.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Market Harborough, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities

Customer Service

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi-buy offers to ensure maximum sales at our Market Harborough SPAR store.

Store Operations

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiry dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

What’s in it for you?

• Excellent benefits package including:
• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi-diverse culture.
• Outstanding Training & Development.
• Gain hands‑on experience in a high volume, fast‑paced convenience store.
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Paid Breaks.
• Free Tea & Coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips and Rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company Pension Scheme.
• NEST pension scheme.
• Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme.
• Extra Holidays – Purchase Scheme.
• Cycle to work – Bicycle purchase scheme.
• Long Service Awards.

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Inclusive environment

As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Retail SPAR jobs (inc Greggs/Subway) – Customer Team Member

Contract type

Permanent

Hours

20 hrs p/w

Salary

Up to £12.25 p/hr (depending on age)

Benefits

Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities

Closing date for applications

15th February, 2026