Food Safety Manager

JR United Kingdom; Bristol; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading airport hospitality firm in Bristol is seeking an experienced Food Safety Manager. You will create SOPs, lead audits, and foster a culture of food safety management. The ideal candidate will have a Master's degree in microbiology, at least 10 years of management experience, and strong knowledge of ISO 22000 and HACCP. This role demands excellent training skills and a proactive approach to compliance and risk management.

Qualifications

• Minimum 10 years’ management experience in an international hotel chain or airline.
• Strong understanding of HACCP from implementation to execution.
• Certifications or accreditation recognized in the UK.

Responsibilities

• Create SOPs for Food Safety Management in accordance with ISO 22000.
• Lead internal and coordinate external audits to ensure high scores.
• Develop training materials and record training activities per L&D standards.

Skills

Management experience

Knowledge of ISO 22000

HACCP knowledge

Training and coaching

Analytical skills

Education

Master’s degree in microbiology or related field

Bachelor’s degree in food science or food technology

Tools

Microsoft Word

Microsoft Excel

Job description

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As the global leader in airport hospitality, we have revolutionized the airport experience to meet travelers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience.

In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate.

Our promise to you:

- We will respect and value your background and perspectives

- We will work together with integrity

- We will share our incredible pride for our job, company and industry

What we ask of you:

- Bring passion to all that you do

- Listen, move fast and think innovatively

- Speak up, have ideas and share them

- Believe in customer service, and treating every person with kindness

Who are we:

Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business.

From the joy of arrival to the wave of goodbye, we’ll light the way.

JOB RESPONSIBILITIES

• Create SOPs for Food Safety Management in accordance with ISO 22000
• Closely liaise with support departments and implement SOPs by mentoring, training, and evaluating colleagues
• Lead internal and coordinate external audits to ensure high scores
• Establish audit requirements to ensure ISO 22000 compliance
• Lead risk assessment, gap analysis, and risk management
• Own the Hygiene Operating Manual and related documentation
• Manage the Food Safety Management System (FSMS) programs
• Foster a positive food safety, health, and hygiene culture across units
• Identify and analyze hazards and risks using ISO 22000 and HACCP methodologies
• Serve as liaison and advisor with relevant departments and external parties
• Support HACCP accreditation efforts
• Understand stakeholder and risk management
• Develop corrective actions and ensure compliance with business units
• Develop training materials and record training activities per L&D standards
• Prepare documentation for ISO or HACCP quality audits
• Identify and report structural deficiencies related to food safety and hygiene
• Manage pest control systems
• Review and manage food complaints
• Lead preventive maintenance with facilities management

JOB REQUIREMENTS

• Minimum 10 years’ management experience in an international hotel chain or airline food catering at manager level
• Master’s degree in microbiology or related field
• Certifications or accreditation recognized in the UK
• Experience with ISO 22000 and HACCP implementation and management
• Pre-opening or new project management experience
• Bachelor’s degree in food science or food technology
• Strong understanding of HACCP from implementation to execution
• Excellent training, coaching, and online learning skills
• Proficient in Microsoft Word and Excel; strong analytical and data-driven mindset
• Ability to set clear directions, organize work effectively, and communicate well with colleagues