Food & Beverage Team Leader

National Trust; Sheffield Park; On-site; GBP 25,000; Full time

Job summary

A national heritage organization in Sheffield Park seeks a Food and Beverage Team Leader to support a busy team in delivering outstanding service. The ideal candidate is friendly and adaptable with a passion for people. Key responsibilities include supervising staff, ensuring high-quality food presentation, and dealing directly with customers. No experience is required, and a strong desire to learn is essential. This role offers competitive benefits and a supportive work environment.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Qualifications

• No experience needed; enthusiasm and willingness to learn are essential.
• Ability to work well with a team and provide great service.
• A people person who can communicate effectively.

Responsibilities

• Provide day-to-day support to the team for excellent service.
• Supervise induction and training of new colleagues.
• Ensure food displays are appealing and accurate.

Skills

Friendly and adaptable

Positive 'can-do' attitude

Communication skills

Health and safety awareness

Problem-solving skills

Job description

Overview

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

What it’s like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust,

What you’ll be doing

As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.

What we offer and requirements

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we’re looking for

• No experience is needed, but we’d love to hear from you if you’re:
• friendly and adaptable, with a positive ‘can-do’ approach.
• enthusiastic and willing to learn.
• a people person, who cares about communicating well and giving great service.
• aware of health and safety compliance.
• a problem solver, who can lead and support a team every day.

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Details

Hours: 37.5 hours per week. Weekend working, along with school holiday, bank holiday and seasonal working are essential.

Salary: £24,862.50 per annum/ £12.75 an hour

Duration: Permanent

Interview date: TBC

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Note: The National Trust is committed to safeguarding and the well-being of its visitors and staff.