Food & Beverage Supervisor

DoubleTree by Hilton Bristol North; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hotel brand in Bristol is seeking a Food & Beverage Supervisor to support department operations and train team members. The ideal candidate should have strong communication skills, a positive attitude, and the ability to manage guest relations effectively. This is a full-time role offering a competitive salary and various benefits including meals during shifts and discounted hotel stays.

Benefits

Meals provided while on shift

Sales incentives and rewards

Discounted hotel stays

Pension enrolment

Qualifications

• Passionate and willing to learn.
• Friendly demeanor with guests.
• Resilient and creative. Able to multitask.
• Good command of English.

Responsibilities

• Motivate the team and lead by example.
• Assist in managing the department smoothly.
• Support training for team members.
• Deal with guest complaints effectively.
• Maintain high standards of personal hygiene.

Skills

Positive attitude

Team-oriented

Organisational skills

Communication skills

Time-management

Job description

Overview

Klarent Hospitality are recruiting for a Food & Beverage Supervisor at DoubleTree by Hilton Bristol North. The role supports the Food & Beverage Manager in the smooth operation of the department and provides training to team members. The position is full time, permanent, 40 hours per week.

Location: DoubleTree by Hilton Bristol North, Bristol. Salary/Benefits: Competitive Salary. Posted date: 10/09/2025. Closing date: 12/10/2025.

Responsibilities

• Food & Beverage Supervisor motivates the team and leads by example.
• Assist the Management team and the Food & Beverage Manager in the smooth operation of the department.
• Support and deliver training to team members, actively developing their skills and knowledge.
• Maintain a visible presence within the outlet to respond to guest requests promptly and use learnings from complaints to improve service.
• Deal with guest complaints in a friendly and efficient manner to ensure guest satisfaction.
• Collaborate with colleagues to continually enhance the guest experience.
• Continuously develop knowledge and skills to ensure best-practice service delivery.
• Ensure thorough knowledge and consistent delivery of the company standard operating procedures within the department and a general knowledge of all hotel standards.
• Have strong knowledge of the hotel’s Food & Beverage products and auditing procedures.
• Ensure the department is prepared for business and upcoming service days.
• Communicate and cooperate with all colleagues across departments.
• Maintain high standards of personal hygiene and presentation among the team.
• Ensure health & safety / food safety compliance is adhered to; report hazards, accidents, losses, or damages to management.

Qualifications & Skills

• Passionate and willing to learn; positive attitude and a friendly demeanor with guests.
• Genuinely friendly, caring, and team-oriented.
• Ambitious, hardworking, with good organisational and time-management skills.
• Resilient, creative, able to multitask and work under pressure.
• Good command of English to enable communication with the team.
• Strong communication and excellent grooming standards.
• Ability to work morning, afternoon/evening, and weekends.
• Commitment to delivering exceptional customer experiences.
• Relevant skill set and experience for the Food & Beverage Supervisor role.

Benefits

• Meals provided while on shift.
• Sales incentives and initiative rewards.
• Discounted / free use of leisure facilities – hotel specific.
• Free car parking – hotel specific.
• Discounted stays in our hotels; or free stays as rewards where applicable.
• Opportunities for personal development within the hotel group brand portfolio; fully funded apprenticeships (T&C apply).
• Annual leave entitlements inclusive of Bank Holidays; option to buy additional holidays.
• Pension enrolment.