Food and Beverage Supervisor

Food and Beverage; St Albans; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury dining establishment in St Albans seeks a passionate Restaurant Supervisor to lead daily operations. The ideal candidate will oversee the Brasserie team, ensuring exceptional guest experiences and compliance with high standards. Responsibilities include training, sales driving, and budget management. With 3+ years in a supervisory role and a love for hospitality, this role offers staff meals, discounts, and generous holiday benefits.

Benefits

Free staff meals

Discounted food and beverage

28 days holiday

30% discount on spa treatments

Introduce a friend at work bonus

Qualifications

• Minimum of 3 years' experience in a supervisory role within a five-star hotel or high-end restaurant.
• Proven track record of delivering exceptional customer service.
• Flexibility to work varied hours, including weekends.

Responsibilities

• Assist the Restaurant Manager and Assistant Manager in daily management.
• Supervise, train, and inspire the Brasserie team.
• Ensure compliance with food and beverage standards.
• Lead by example to guarantee guest satisfaction.
• Drive sales and enhance profitability.

Skills

Supervisory skills

Customer service

Team management

Flexibility

Micros systems

Job description

We're looking for a passionate and dynamic Restaurant Supervisor to join the Brasserie family. In this key role, you'll take the lead in overseeing daily operations, ensuring that every guest enjoys a dining experience that exceeds expectations. If you're a hands‑on leader with strong team management skills and a genuine love for hospitality, this could be the perfect opportunity for you.

Responsibilities

• Assist the Restaurant Manager and Assistant Manager in the smooth day‑to‑day management
• Supervise, train, and inspire the Brasserie team to consistently deliver exceptional service
• Ensure compliance with all food and beverage policies, standards and procedures
• Lead by example to guarantee guest satisfaction, ensuring each visit to the Brasserie is memorable
• Coordinate and direct the team to provide seamless, attentive customer service
• Drive sales, enhance profitability, and elevate the overall guest experience
• Assist in managing departmental budgets, staff schedules, and administrative tasks
• Maintain rigorous standards in cash handling, stock control, and security procedures

Qualifications

• A minimum of 3 years' experience in a supervisory role within a five-star hotel or high-end restaurant environment
• Proficiency with Micros systems is a plus
• A proven track record of delivering exceptional customer service
• Flexibility to work varied hours, including weekends
• A passion for hospitality, a positive attitude, and a commitment to excellence

Benefits

• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday and an extra holiday day on your birthday
• 30% discount on spa treatments and spa days
• 10% discount on spa products
• Introduce a friend at work bonus / Free uniform
• Preferred Hotel Group discounted global hotel rates

At Sopwell House, we live by our Vision, Purpose and Values. We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.