Food and Beverage Assistant

FOREST HOLIDAYS LIMITED; Scotland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading holiday company in the UK is seeking a Food and Beverage Assistant to join their team in a stunning forest setting. Responsibilities include serving food and drinks, providing exceptional customer service, and handling retail duties. Ideal candidates will have a positive attitude and experience in a fast-paced environment. This role offers a salary of £12.21 per hour, with a range of benefits including generous holiday allowance and performance-based bonuses.

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts on cabin breaks

Hundreds of discounts on top brands

Qualifications

• Must deliver exceptional customer service and create a welcoming environment for guests.
• Articulate and approachable, putting guests at the heart of service.
• Passionate about details that enhance the guest holiday experience.

Responsibilities

• Serve food and drinks in café, bar, and restaurant.
• Handle retail duties in the on-site shop.
• Provide a warm welcome to guests checking in.

Skills

Experience in a fast-paced F&B or retail environment

Friendly and positive attitude

Passion for delivering an outstanding guest experience

Excellent communication skills

Attention to detail

Job description

Overview

Location: Argyll
Salary: £12.21 per hour
Working Hours: Full-time, 40 hours per week.
Days of Work: 5 days out of 7, your days of work will vary between Monday and Sunday.

Join Our Team in a Stunning Forest Setting!

We have an exciting opportunity for a Food and Beverage Assistant to join our [Specify Location] team! Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.

We’re a Certified B Corp. Our business has been recognised as a force for good. It\'s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Role Description

About the Food and Beverage Assistant role: Working at our Forest Retreat, the heart of our location, you’ll provide a warm welcome to guests checking in for their holiday. You will serve food and drinks in our café, bar, and restaurant, as well as handle retail duties in our on-site shop. In this role you must deliver exceptional customer service, ensuring every guest enjoys the perfect Forest Feeling experience.

What Are We Looking For

Our ideal Food and Beverage Assistant is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.

• Experience in a fast-paced F&B or retail environment.
• A friendly, positive, and helpful attitude.
• Passion for delivering an outstanding guest experience.
• Excellent communication skills and attention to detail.

Why Join Us

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings – Celebrate success with your team.
• Pension scheme – Secure your future with our company pension.
• One full paid day to volunteer – Give back to a cause you care about.
• Subsidised meals – Discounted food when working on location.
• Wellbeing events & activities – Focus on your mental and physical wellness.
• Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK.

Pay Rates for Aged 16 and 17:

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.

Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!