Food and Beverage Assistant

The Lowry Hotel; Salford; On-site; GBP 20,000 - 25,000; Full time

Job summary

An iconic five-star hotel in Salford is seeking a Food & Beverage Host to enhance their renowned service culture. The successful candidate will manage guest flow, seating, and ensure a memorable dining experience at The River Restaurant. Applicants should have experience in busy restaurants, excellent communication skills, and must be flexible with working hours. This role offers unique benefits including discounts and uniform provisions.

Benefits

Uniform and meals on duty provided

Discounts on rooms and food

Access to online training

Death in service benefit

Qualifications

• Ability to manage guest flow and seating arrangements.
• Capability to handle guest enquiries and reservations professionally.
• Well presented and proactive manner.

Responsibilities

• Welcome and seat guests professionally.
• Manage reservations and coordinate with restaurant and bar teams.
• Anticipate guest needs and assist with special requests.

Skills

Previous experience in a busy restaurant environment

Exceptional communication skills

Interpersonal skills

Organisational skills

Ability to remain composed during busy periods

Tools

OpenTable

ResDiary

Job description

Food & Beverage Host

An exciting opportunity has arisen for a Food & Beverage Host to join the team at The Lowry Hotel Manchester's iconic five‑star hotel. The Lowry Hotels service Brand Pillars of Iconic Individual and intuitive service delivery are key attributes to all candidates for this role.

You will represent the hotel's renowned service culture while ensuring all guests are greeted with warmth, professionalism and genuine care. As a host you will be instrumental in managing guest flow, seating arrangements and ensuring the overall guest experience runs smoothly in The River Restaurant (2 AA Rosettes).

As a Food & Beverage Host you will welcome and seat guests in a professional and engaging manner, managing reservations and coordinating with the restaurant and bar teams to ensure a seamless flow of service. You will anticipate guest needs, assist with special requests and provide informed guidance on menus, dietary requirements and allergen information. Working closely with your colleagues you'll help maintain a calm, organised atmosphere during busy periods, ensuring every guest enjoys a smooth and memorable dining experience that reflects The Lowry Hotels reputation for exceptional and intuitive service.

Requirements:

• Previous experience working within a busy restaurant environment.
• Familiarity with restaurant booking systems such as OpenTable or ResDiary and ability to handle guest enquiries and reservations professionally.
• Exceptional communication and interpersonal skills.
• Well presented, organised and proactive with the ability to remain composed during busy periods.
• Full‑time role; flexibility to work weekends, early mornings and late finishes.

Benefits include

• Uniform and meals on duty provided.
• Unique team member discount rate of £25 per room and 50% off all food and drink. Friends and family discounts also available.
• Access to discounted rates with Millennium and Copthorne Hotels.
• Access to online training facilities with Flow.
• Death in service benefit for contracted employees.

The Lowry Hotel is an Equal Opportunities employer.

We believe in hiring a diverse workforce and sustaining an inclusive people‑first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments please contact.

You must meet the legal requirements to work in the UK.