Food and Beverage Assistant

Galgorm Collection; Ballymena; On-site; GBP 10,000 - 40,000; Full time

Job summary

A premier hospitality establishment in Ballymena is looking for a Food & Beverage Assistant to provide excellent service to guests. Responsibilities include welcoming guests, taking orders, and maintaining the restaurant's cleanliness. The ideal candidate has at least a year of experience, is a flexible team player, and is interested in the hospitality industry. This position offers a competitive salary of £12.21 to £13.76 per hour and the chance to progress within the company.

Qualifications

• At least 1 year of previous waiting experience required.
• Must be an excellent team player.
• Interest in hospitality and great food essential.
• Flexible approach to working shift patterns needed.
• Strong communication skills required.
• Demonstrate a sense of pride in high standards.

Responsibilities

• Welcome all guests to the restaurant.
• Present menus and take orders professionally.
• Serve food and beverage ensuring guest satisfaction.
• Clean and reset tables, maintaining neat areas.
• Process customer payments using the till systems.
• Direct guest complaints to the Restaurant Manager.

Skills

Previous waiting experience

Team player

Interest in hospitality

Flexible with shifts

Strong communication skills

High standards of presentation

Barista trained

Job description

Our restaurants and event suites are busy, fast-paced environments. As Food & Beverage Assistant, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience.Please see employer website for full job details & person specification.

Responsibilities

• Welcoming all guests to the restaurant.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Using the restaurant till systems to place orders and process customer payments correctly.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
• Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.

Skills and Qualifications

• Have a least 1 year of previous waiting experience.
• Be an excellent team player.
• Have an interest in the hospitality industry, great food, and delivering great service.
• Have a flexible approach to working shift patterns and be available to work evenings and weekends.
• Have strong communication skills and be able to multi-task.
• Able to demonstrate a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
• Barista trained.

Further Information

All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way.Location: Ballymena, Galgorm Hotel

Vacancy ID 1747417 Job ref. FBAGC 11/25 Job Sector Hotel and Catering Area Co Antrim Location Ballymena Salary £12.21 to £13.76 per hour No. vacancies 4 Contract Type Permanent Weekly hours 35 Published date 24/11/2025 Closing date 28/11/2025 Worktime Shifts vary Monday - Sunday morning, afternoon and evenings