Floor Manager

Zachary Daniels; Derry/Londonderry; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading premium retailer in Derry is seeking a Floor Manager to lead their store team. You will be responsible for driving sales, ensuring exceptional customer service, and maintaining high operational standards. The ideal candidate has prior retail leadership experience and a passion for creating an excellent shopping environment. This role offers competitive salary and opportunities for career growth.

Qualifications

• Previous experience as a supervisor, team leader, or Floor Manager in a retail environment.
• A passion for retail and a deep understanding of customer service excellence.
• Strong leadership and people-management skills.

Responsibilities

• Lead and motivate a team to achieve sales targets and KPIs.
• Deliver outstanding customer service that reflects our premium standards.
• Manage floor operations efficiently, from stock control to visual merchandising.

Skills

Leadership

Customer service excellence

Motivating teams

Organised and driven

Job description

Overview

Floor Manager | Salary up to £33,500 & Benefits | Retail Management | Derry

About Us

As a leading premium retailer, we bring together some of the world's most recognisable brands - the ones you know, trust, and love. Our stores offer a curated shopping experience where quality, style, and service take centre stage. We believe in empowering our people and giving them the tools to succeed.

The Role: Floor Manager

As a Floor Manager, you'll be at the heart of the action - leading the sales floor, inspiring your team, and ensuring every customer enjoys an unforgettable shopping experience. You'll play a hands-on role in driving performance, maintaining high visual standards, and supporting daily operations.

What You'll Do As Floor Manager

• Lead and motivate a team to achieve sales targets and KPIs
• Deliver outstanding customer service that reflects our premium standards
• Support recruitment, onboarding, and development of team members
• Manage floor operations efficiently, from stock control to visual merchandising
• Work closely with senior management to execute strategic initiatives

About You

• Previous experience as a supervisor, team leader, or Floor Manager in a retail environment
• A passion for retail and a deep understanding of customer service excellence
• Strong leadership and people-management skills
• Commercially aware, with a focus on achieving results
• Organised, driven, and committed to delivering high standards

Why Join Us

This is more than just a job; it's a chance to grow with a company that values quality, integrity, and creativity. As a Floor Manager, you'll have real opportunities to develop your career while representing the brands you love in a store environment that celebrates excellence.

Apply now to become our next Floor Manager and be part of something exceptional.