Fitness Advisor - London

Sodexo; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global service company in Westminster is seeking a passionate Fitness Advisor to manage wellness operations and deliver engaging fitness classes. This role involves supporting wellness events throughout the year and requires a Level 3 personal trainer qualification along with a minimum of one year’s experience in the fitness industry. The position offers a competitive hourly wage and comprehensive benefits, making it a great opportunity for fitness enthusiasts looking to make a difference.

Benefits

Unlimited access to online wellbeing support

Employee Assistance Programme

24-hour virtual GP Service

Sodexo Discounts Scheme

Default pension plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

28 days holiday, rising to 33 with service

Qualifications

• 1+ year experience in the fitness industry with strong customer service skills.
• Minimum Level 3 personal trainer qualification required.
• Service-oriented with innovative mindset and effective communication skills.

Responsibilities

• Manage and develop fitness facilities and activities.
• Ensure compliance with Health & Safety policies.
• Provide high-quality service consistently.
• Lead and organize group fitness classes.

Skills

Customer service skills

Knowledge of fitness industry trends

Effective communication

Ability to run exercise classes

Education

Level 3 personal trainer qualification

Job description

We have an exciting opportunity for a passionate and motivated Fitness Advisor to join Sodexo at the global headquarters of one of our key clients. Located in what is recognised as one of the world's healthiest buildings, this is a workplace where wellness is at the heart of everything—from the gym to the onsite restaurant. In this role, you will be responsible for the day‑to‑day operations of the wellness floor, including delivering engaging group fitness classes and supporting the coordination of wellness events throughout the year. If you're enthusiastic about fitness, love working with people, and want to be part of a team that makes a real difference, this could be the perfect role for you!

Responsibilities

• Assist in managing and developing facilities and activities, ensuring classes meet customer requirements.
• Ensure compliance with Health & Safety policies and legislation.
• Maintain equipment, services, and weekly cleaning schedules.
• Provide high‑quality service consistently.
• Oversee gym, equipment, and Wellness floor operations.
• Screen, induct, and assess members; develop and review fitness programmes.
• Lead daily classes; ensure they meet customer needs and assist with timetable reviews.
• Organise outside activities like walking clubs and energisers.
• Support wellness activities with Fitness and Wellbeing Managers.
• Ensure enjoyable member experiences.
• Resolve queries positively.
• Promote all club activities.

Qualifications & Requirements

• 1+ year in the fitness industry; strong customer service skills.
• Minimum Level 3 personal trainer qualification.
• Service‑oriented with an innovative mindset.
• Knowledge of fitness industry trends.
• Effective communicator, able to communicate with a wide range of customers and multi‑service teams.
• Previous experience and confidence in running exercise classes.
• Experience in sports organisation, group cycle, yoga or Pilates would be an advantage.

Working Hours & Pay

• Monday to Friday, 40 hours per week.
• Shifts across: 6:30 am – 3:00 pm; late shift 10:30 am – 7:00 pm.
• £14 – £15.38 per hour plus Sodexo benefits.

Benefits

• Unlimited access to an online platform offering wellbeing support.
• Extensive Employee Assistance Programme.
• 24‑hour virtual GP Service.
• Sodexo Discounts Scheme with great deals.
• Default pension plan membership.
• Learning and development tools.
• Bike to Work Scheme.
• Enhanced benefits and leave policies.
• 28 days holiday rising to 33 days with service (including bank holidays).

Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is WC1A 1DG.

Working with Sodexo is more than a job; it's a chance to be part of something greater. We look forward to your application.

Ready to be part of something greater? Work with the best in the business. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.