First Line Manager - Transport

DHL Germany; Tees Valley; On-site; GBP 35,000; Full time

Job summary

A leading logistics company in Tees Valley is looking for a Transport First Line Manager to supervise daily transport operations. This role involves managing compliance, communicating effectively with drivers and customers, and providing leadership to teams. Required qualifications include people management experience in logistics, strong communication skills, and proficiency in Microsoft Office. Join the team and play a crucial role in shaping the future of logistics as part of a globally recognized organization.

Benefits

Free parking

On-site canteen

Discretionary bonus

Generous pension scheme

24/7 GP consultations

Retail and lifestyle discounts

Qualifications

• People management experience in a transport/logistics environment is required.
• Strong communication skills to build rapport with drivers and customers.
• Excellent organizational and problem-solving skills.

Responsibilities

• Supervise and coordinate productivity through clear communication.
• Ensure legal compliance of drivers on a daily and weekly basis.
• Manage front desk operations and liaise with drivers and customers.

Skills

People management

Communication skills

Organisational skills

Problem-solving skills

Computer literacy

Tools

Microsoft Office

Tachomaster

Microlise

Job description

Pay Rate: £34, 855.59
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: Any 5 from 7, predominantly Tuesday - Saturday 10am - 6pm
Location: Faverdale - DL3 0UR

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Transport First Line Manager to take the helm of our daily transport operations. Join us and be a key player in shaping the future of logistics!

✅ WHAT YOU'LL DO

• To supervise, implement and coordinate productivity by communicating job expectations to direct line reports, ensuring that all deadlines are safely met within allocated time frames, while always maintaining standards of excellence
• Ensure drivers are legal and compliant on a daily and weekly basis and ensure clear communication between all functions within the transport department and the warehouse team
• To manage the front desk, liaising with drivers and customers to deal with any queries. Completing defect reports and arranging servicing of fleet.
• To lead the work activities of the drivers and the transport clerical team, providing effective leadership, communication, motivation, training and development

✅ WHAT YOU'LL BRING

• Must have people management experience in a transport/logistics environment
• Great communicator with the ability to build a strong rapport with drivers and customers
• Computer literate with experience of Microsoft Office. Experience of Tachomaster and Microlise is desirable, but not essential as training can be provided
• Excellent organisational and problem-solving skills, with the ability to supervise, organise and train direct reports
• Good working knowledge of working time directive and driver's hours

✅ WHY JOIN US?

• Free parking and on-site canteen
• Discretionary bonus based on performance
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅ WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅ BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs

Please be aware that interviews are provisionally scheduled to take place during the week commencing 24th November. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.