First Contact Physiotherapist

SELDOC Healthcare; Greater London, Kingston upon Thames; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A healthcare service provider is seeking a physiotherapist to deliver first-contact services for a patient population in London. The role involves assessing, planning, and implementing treatment for musculoskeletal conditions, both in-person and remotely. Responsibilities include managing appointments, using EMIS, and providing quality care. Applicants should have a BSc in Physiotherapy, HCPC registration, and experience with MSK caseloads. Competitive pay and flexible working hours are offered.

Benefits

Competitive sessional pay rate with London weighting

Access to CPD and supervision

Reimbursed travel expenses

Qualifications

• HCPC registration and eligibility for CSP membership.
• Experience managing MSK caseloads in primary care.
• Familiarity with remote consultations.

Responsibilities

• Undertake patient assessment and develop treatment plans.
• Manage appointments for patient consultations.
• Record assessments on EMIS and provide patient care.
• Liaise with GPs and practice staff.

Skills

Experience managing MSK caseloads

Excellent communication skills

Ability to work independently

Experience with remote consultations

Leadership skills

Education

BSc in Physiotherapy or equivalent qualification

HCPC registration

CSP membership eligibility

Tools

EMIS or similar systems

Job description

To deliver a first-contact physiotherapy service for the PCN population (circa 40,000 patients) located in Lewisham and surrounding practices. The physiotherapist will assess, plan, implement and evaluate treatment and rehabilitation for patients with musculoskeletal and other appropriate conditions, working both face-to-face and remotely. The post-holder will schedule appointments, use EMIS, and provide high-quality patient-centred care.

Main duties of the job

Undertake patient assessment, diagnosis, formulation of treatment plans and delivery of physiotherapy interventions in line with evidence based practice.

Manage new and follow-up appointments, including scheduling and follow-up care.

Deliver consultations both face-to-face and remotely.

Demonstrate physiotherapy tools and exercises to support patient self-management.

Record assessments and outcomes on EMIS.

Work autonomously within scope of practice and escalate appropriately.

Liaise with GPs, practice staff, AHPs, and other stakeholders for seamless pathways.

Contribute to multidisciplinary team meetings and service development.

Service & Operational Duties

Work flexibly across day, evening and weekend sessions.

Ensure accurate appointment scheduling and follow-up.

Contribute to meeting service KPIs and continuous service improvement.

Maintain equipment and ensure appropriate use of physiotherapy tools.

Adhere to governance, safeguarding, infection control, and confidentiality policies.

About us

Verve Healthcare is a division of the SELDOC Healthcare group, a GP co-operative that provides urgent and emergency healthcare to a population of 2 million people in South East London.

Verve Healthcare works across England and Wales, working either from our nationwide network of clinics or from our clients own premises whichever best suits our clients and their teams.

Verve Healthcare is built on a vision to support employees and private patients with health and wellbeing services that adapt.

Job responsibilities

1. Job Purpose

To deliver a first-contact physiotherapy service for the PCN population (circa 40,000 patients) located in Lewisham and surrounding practices. The physiotherapist will assess, plan, implement and evaluate treatment and rehabilitation for patients with musculoskeletal and other appropriate conditions, working both face to face and remotely. The post-holder will schedule appointments, use EMIS, and provide high quality patient centred care.

2. Key Responsibilities & Duties

Clinical Duties

Undertake patient assessment, diagnosis, formulation of treatment plans and delivery of physiotherapy interventions in line with evidence based practice.

Manage new and follow-up appointments, including scheduling and follow up care.

Deliver consultations both face to face and remotely.

Demonstrate physiotherapy tools and exercises to support patient self-management.

Record assessments and outcomes on EMIS.

Work autonomously within scope of practice and escalate appropriately.

Liaise with GPs, practice staff, AHPs, and other stakeholders for seamless pathways.

Contribute to multidisciplinary team meetings and service development.

Service & Operational Duties

Work flexibly across day, evening and weekend sessions.

Ensure accurate appointment scheduling and follow up.

Contribute to meeting service KPIs and continuous service improvement.

Maintain equipment and ensure appropriate use of physiotherapy tools.

Adhere to governance, safeguarding, infection control, and confidentiality policies.

Professional & Personal Development

Maintain HCPC registration and CSP membership.

Engage in CPD activities, supervision and appraisal.

Contribute to pathway and protocol development.

Reflect on practice and promote clinical excellence.

3. Person Specification

BSc in Physiotherapy or equivalent qualification.

FCP HEE agreed recognition

HCPC registration and eligibility for CSP membership.

Experience managing MSK caseloads.

Ability to work independently and manage workload.

Familiarity with EMIS or similar systems.

Excellent communication and organisational skills.

Experience in primary care or first-contact physiotherapy.

Experience with remote consultations.

Evidence of service development or quality improvement.

Flexible working across multiple sites.

Demonstration of leadership or mentoring skills.

4. Working Conditions & Benefits

Competitive sessional pay rate with London weighting.

Access to CPD, supervision and development.

Travel expenses reimbursed as per policy.

DBS check and right-to-work required.

5. Review & Amendment

This job description is not exhaustive and may be amended in discussion with the post-holder to reflect changing service needs, technologies or organisational priorities.

Person Specification

Qualifications

• BSc in Physiotherapy or equivalent qualification.
• FCP HEE agreed recognition
• HCPC registration and eligibility for CSP membership.
• Experience managing MSK caseloads.
• Ability to work independently and manage workload.
• Familiarity with EMIS or similar systems.
• Excellent communication and organisational skills.
• *We cannot offer visa sponsorship for this role. Applicants must already have the right to work in the UK.
• Experience in primary care or first-contact physiotherapy.
• Experience with remote consultations.
• Evidence of service development or quality improvement.
• Flexible working across multiple sites.
• Demonstration of leadership or mentoring skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.