Fire & Security Service Coordinator - Fast-Paced Support

Options Resourcing Ltd; England; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading service provider in the UK is seeking a proactive Fire & Security Service Coordinator to join their team in Leicester. This full-time, office-based role involves scheduling engineers for various tasks, managing customer updates, and ensuring compliance documentation is processed accurately. The ideal candidate should have experience in the Fire & Security sector and possess strong communication and organisational skills. This position offers competitive salary and benefits including annual leave and a bonus scheme.

Benefits

Annual Bonus Scheme

Free Parking on Site

Opportunities for further training and development

Team outings approximately every quarter

Qualifications

• Experience in Fire & Security or a technical service coordination role is required.
• Strong communication and customer service skills are necessary.
• Candidates must be comfortable in a fast-paced, reactive environment.

Responsibilities

• Scheduling engineers for reactive callouts, planned maintenance, and small works.
• Managing customer enquiries, updates, and job progress.
• Raising jobs, purchase orders, and quotes through the service management system.
• Ensuring compliance paperwork and service reports are accurately processed.
• Tracking performance and outstanding jobs.

Skills

Strong communication and customer service skills

Experience in Fire & Security or technical service coordination

Confident with scheduling, planning, and multitasking

Highly organised with excellent attention to detail

Comfortable in a fast-paced, reactive environment

Competent using service management software

Job description

A leading service provider in the UK is seeking a proactive Fire & Security Service Coordinator to join their team in Leicester. This full-time, office-based role involves scheduling engineers for various tasks, managing customer updates, and ensuring compliance documentation is processed accurately. The ideal candidate should have experience in the Fire & Security sector and possess strong communication and organisational skills. This position offers competitive salary and benefits including annual leave and a bonus scheme.