Fire Alarm Technician

DWR CYMRU WELSH WATER; Wales; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading water services provider in the UK is seeking a Fire Alarm Technician to maintain fire safety systems across South Wales. This role offers a salary of £38,000 - £42,000, with overtime and an uncapped bonus potential. The ideal candidate will have relevant experience, a full UK driving licence, and strong communication skills. The position provides various perks, including a new company vehicle, paid travel, and unlimited training opportunities to enhance your technical expertise.

Benefits

New company vehicle every 3 years

Private use of the company vehicle

Door to door travel paid

Attractive overtime package

Uncapped bonus scheme

Up to 24 days holiday

Unlimited training opportunities

Qualifications

• Proven experience in servicing and fault finding on Fire Alarms.
• Strong written and verbal communication skills.
• Ability to manage time effectively and work under pressure.

Responsibilities

• Conduct routine maintenance and repairs on Fire Alarms and Emergency Lighting.
• Respond to emergency call-outs and perform fault finding.
• Produce clear condition reports for repair works.

Skills

Communication skills

Time management

Problem-solving

Technical knowledge of Fire Alarms

Education

Minimum 4 years' experience servicing Fire Alarms and Emergency Lighting

Full UK driving licence

Tools

Microsoft Office

Company software

BS 5839

BS 5266

Job description

Fire Alarm Technician

£38,000 - £42,000 per year + overtime + bonus

Full time, permanent | 40 hours per week | Field based / remote

Location ideally - South Wales - Cardiff, Swansea, Newport, Llanelli, Pembroke

What's on offer

• New company vehicle every 3 years
• Private use of the company vehicle
• Door to door travel paid
• Attractive overtime package
• Uncapped bonus scheme, with realistic bonus potential of around 10-15% of salary
• Up to 24 days holiday, with Holiday Buy / Sell scheme
• Exposure to a wide variety of systems and sites, giving you excellent development and experience
• Unlimited training opportunities to keep your skills current and help you progress

What you will be doing

• Carrying out routine maintenance, servicing and repairs to Fire Alarms, Emergency Lighting and other life safety systems
• Fault finding and attending emergency call-outs when required
• Producing clear defects and condition reports so that remedial and repair works can be accurately planned and priced
• Communicating clearly with both customers and the office team so everyone understands the status of systems and any outstanding actions
• Giving practical, informal advice to customers so they understand how to improve their fire safety and get the best from their systems
• Accurately recording all activities on the company software, including uploading photos and updating asset registers

The kind of person we are looking for

• Responsible: You take ownership of your work and understand the importance of what you do
• Approachable: You can deal with different people and situations while staying professional and courteous
• Responsive: You act quickly and reasonably on customer requests and understand that great service matters
• Enthusiastic: You enjoy solving technical problems, treat every day as a fresh challenge, and bring a positive, can do attitude

What you will bring

• Full UK driving licence
• Minimum 4 years' experience servicing and fault finding on Fire Alarms and Emergency Lighting
• Excellent written and spoken communication skills with customers and colleagues
• Good working knowledge of Microsoft Office
• Strong time management skills, able to manage your own workload, meet deadlines and cope under pressure
• Willingness to learn, with a professional, honest and responsible approach
• Good working knowledge of BS 5839 and BS 5266

If you are an experienced Fire Alarm Technician looking for a role with variety, responsibility and real progression opportunities, we would love to hear from you. Apply now and help keep people and property safe every day.