Fire Alarm Service Engineer

Clymac; York and North Yorkshire; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading fire safety company in the UK is seeking a motivated Fire Alarm Service Engineer to maintain fire systems and ensure high-quality customer service. Successful candidates will hold relevant industry qualifications and have experience in fire alarm servicing, along with strong problem-solving skills. This role offers a competitive salary up to £38,000, an engineering van, and opportunities for ongoing training and career advancement.

Benefits

Competitive salary

Engineering van provided

Pension scheme

Life assurance

Generous annual leave

Wellbeing support

Ongoing training

Career progression

Qualifications

• Proven experience in maintaining and servicing fire alarm systems.
• Demonstrate good knowledge of relevant industry standards and regulations.
• Full, clean UK driving license is required.

Responsibilities

• Maintain fire systems in your assigned area.
• Respond to service calls on all types of fire systems.
• Plan and respond to routine and reactive call visits.

Skills

Proficient in fault-finding

Strong customer service skills

Expertise in maintaining fire alarm systems

Education

Relevant industry qualifications

Job description

Fire Alarm Service Engineer

Why Clymac?

Are you passionate about safety and security? Since 1992,Clymachas been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients.

At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!

Attributes of a Clymac employee!

• Accountability: Do you take responsibility for what you do and make sure you follow things through?
• Self-awareness: Are you aware of how you work, how you come across, and where you can improve?
• Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told?
• Personable: Are you easy to talk to and someone who builds good relationships with others?

Clymac’s Fire Alarm Engineers

Our engineers maintain fire systems and sometimes security systems, in line with current standards and customer requirements. The successful engineer will contribute to the team, strive to deliver world‑class customer service, and will be rewarded for doing so.

• Maintain Fire Systems in your assigned area.
• Respond to service calls on all types of Fire systems in line with current standards and customer requirements.
• Plan and respond to routine and reactive call visits in your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from your team leader
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.
• All of our engineers work our standard hours of 08:30 - 17:00

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec

Emergency Lighting

Fire Extinguishers

Any experience with Security systems will be a bonus for the role

Who We're Looking For

At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee – positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team – we are looking for candidates who:

• Hold relevant industry qualifications
• Have proven experience in maintaining and servicing fire alarm systems
• Security Systems experience is a bonus but not essential
• Demonstrate good knowledge of relevant industry standards and regulations
• Are proficient in fault‑finding and problem‑solving
• Have a full, clean UK driving license
• Are flexible and able to work on‑call or overtime as required
• Possess strong customer service skills and ability to build positive relationships with clients

How we Attract, Reward & Retain Our Employees

At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Competitive Salary – Up to £38,000
• Engineering Van Provided – fully equipped to support your role
• Pension Scheme – helping you plan for the future
• Life Assurance – 4x your annual salary for financial security
• Referral Scheme – up to £1,000 per successful candidate referral, with no limit on referrals
• Generous Annual Leave – 25 days plus bank holidays
• Wellbeing Support – access to dedicated mental health and wellbeing initiatives
• Ongoing Training – continued professional development through the Marlowe Academy
• Career Progression – clear opportunities for development and advancement within the business

A Little More About Clymac

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.

Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment

We are large enough to provide comprehensive, industry‑leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

• Clymac clymac.co.uk/careers
• Alarm Communications acl.uk.com/careers
• FAFS Fire & Security fafsfireandsecurity.com/careers
• Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
• Morgan Fire Protection morganfire.co.uk/recruitment/
• Marlowe Smoke Control marlowe-aov.co.uk/careers/
• Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team.

As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women’s growth, leadership, and long‑term success within our team.

Our commitment to equal opportunities means we're here to support you, if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.