Financial Crime Operations Manager

Kensington Mortgages; Remote; GBP 55,000 - 75,000; Full time

Job summary

A leading financial services company is seeking a Financial Crime Operations Manager to lead and oversee financial crime and fraud operations, ensuring compliance with regulatory requirements. The ideal candidate will have a strong background in financial crime operations and proven leadership skills within regulated financial services, ideally in the mortgage industry. This role offers a supportive work environment focusing on personal growth and a healthy work-life balance.

Benefits

Supportive work environment

Flexible work arrangements

Commitment to diversity and inclusion

Qualifications

• Strong experience in financial crime operations, AML / CTF, sanctions, and fraud management.
• Proven leadership in regulated financial services, ideally within the mortgage industry.
• In-depth knowledge of AML / CTF regulations, sanctions frameworks, and financial crime typologies.
• Skilled in operational process management, risk assessment, and regulatory audits.
• Excellent leadership, analytical, and communication skills.

Responsibilities

• Manage day-to-day Financial Crime and Fraud operations.
• Ensure compliance with internal policies and regulatory expectations.
• Oversee fraud detection and reporting.
• Lead risk assessments and governance reporting.
• Drive system enhancements for screening and monitoring tools.
• Lead, coach, and develop the Financial Crime team.

Skills

Financial crime operations

AML / CTF regulations

Fraud management

Operational process management

Risk assessment

Leadership

Analytical skills

Communication skills

Job description

Job Opportunity: Financial Crime Operations Manager

Department: Operations

Location: Remote

Line Management: Yes

About the Role

We’re seeking a Financial Crime Operations Manager to lead and oversee our Financial Crime and Fraud operations. This is a critical role ensuring compliance with regulatory requirements, managing risk, and driving operational excellence across screening, monitoring, investigations, and reporting.

You’ll provide leadership to the Financial Crime team, optimise processes, and collaborate with internal and external stakeholders to maintain robust controls and deliver continuous improvement.

Key Responsibilities

• Manage day-to-day Financial Crime and Fraud operations, including sanctions, PEP, adverse media, transaction monitoring, and investigations
• Ensure compliance with internal policies, regulatory expectations, and industry best practice
• Oversee fraud detection and reporting, including liaison with Action Fraud and Group Risk teams
• Lead risk assessments, governance reporting, and support internal audits
• Drive system enhancements and process optimisation for screening and monitoring tools
• Act as Risk Champion for Financial Crime operations
• Lead, coach, and develop the Financial Crime team, ensuring capability, succession planning, and performance management

What We’re Looking For

• Strong experience in financial crime operations, AML / CTF, sanctions, and fraud management
• Proven leadership in regulated financial services, ideally within the mortgage industry
• In-depth knowledge of AML / CTF regulations, sanctions frameworks, and financial crime typologies
• Skilled in operational process management, risk assessment, and regulatory audits
• Excellent leadership, analytical, and communication skills

Why Join Us?

At Kensington Mortgages, our employees are at the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development, and a healthy work-life balance.

Our inclusive culture respects and celebrates diversity in all its forms, ensuring everyone feels welcome, valued, and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins, and sexual expression.

We are an inclusive, neurodiversity-friendly employer committed to creating a supportive environment where all employees can thrive.

Ready to Make a Difference?

If you’re passionate about providing exceptional service and want to join a team that values your contributions, we’d love to hear from you.

Apply today and be part of the Kensington Mortgages family—help us continue making a positive impact in the lives of our customers.