Financial Crime Business Manager - Senior Associate

JPMorgan Chase; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

A leading global financial services firm seeks a Financial Crime Business Manager to join their Wholesale KYC Operations team in London. This role involves partnership with senior leaders, managing strategic initiatives, and enhancing operational excellence in financial crime prevention. Ideal candidates should possess exceptional communication skills, a strong background in financial crime compliance, and advanced proficiency in MS Office tools. This is an excellent opportunity for those looking to grow their career in a dynamic environment.

Qualifications

• Mastery in presentation design and executive storytelling.
• Ability to distill complex concepts into actionable reports.
• Advanced proficiency in Excel and PowerPoint.

Responsibilities

• Serve as a strategic partner to Senior Leadership Team.
• Organize and synthesize complex information.
• Lead and deliver key workstreams from planning to execution.

Skills

Exceptional communication skills

Financial crime compliance

Strategic planning

Presentation design

Project management

Stakeholder management

Tools

MS Office Suite

Tableau

Power BI

SharePoint

Job description

Are you ready to make an impact at the heart of global finance? Join JPMorgan Chase as a Financial Crime Business Manager within the Wholesale KYC Operations (WKO) Policy and Program Support Team.

As a Financial Crime Business Manager within the Wholesale KYC Operations Policy and Program Support Team. In this dynamic role, you'll partner with senior leaders, drive strategic initiatives, and help shape the future of financial crime prevention. If you thrive in a fast-paced environment, excel at turning complex data into actionable insights, and are passionate about operational excellence, this is your opportunity to grow your career with a world-class team.

Job responsibilities

• Serve as a strategic partner to the Senior Leadership Team, managing outward-facing presentations on strategy, performance and key decisions.
• Support the Financial Crime Business Executive (FCBE) for the Commercial & Investment Bank in day-to-day responsibilities and in executing strategic business priorities.
• Respond to executive ad-hoc requests, providing project management and business analysis expertise.
• Organize and synthesize complex information, translating data and initiatives into clear, compelling presentations and reports.
• Design and develop high-impact presentations for leadership meetings, Quarterly Business Reviews, town halls, and external audiences.
• Create wireframes and mock-ups for management dashboards and reports.
• Lead and deliver key workstreams and projects from planning through execution and reporting.
• Coordinate team activities, prepare materials for strategy sessions, and maintain internal resources on platforms like SharePoint.
• Facilitate executive meetings, ensuring effective content preparation, decision tracking, and follow-up.
• Participate in initiatives to streamline and enhance business processes.

Required qualifications, capabilities and skills

• Exceptional written and verbal communication skills, with mastery in presentation design and executive storytelling (PowerPoint/Google Slides).
• Strong background in financial crime compliance, corporate finance, operations and strategic planning.
• Ability to distill complex concepts into actionable, audience-appropriate reports.
• Highly organized, detail-oriented and adept at managing multiple priorities under tight deadlines.
• High emotional intelligence, professional maturity and the ability to build relationships and trust with senior stakeholders.
• Advanced proficiency in MS Office Suite (especially PowerPoint and Excel); experience with reporting tools (e.g., Tableau, Power BI).

Preferred qualifications, capabilities and skills

• Experience in a 1LOD or in a Financial Crime Compliance / KYC environment.
• Demonstrated strong stakeholder management and agenda-driving skills.
• Strong rationale and articulation in design decisions.
• Experience in process improvement and business simplification.
• Familiarity with collaboration tools such as SharePoint.
• Background in risk management and compliance frameworks.

About us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.