Finance Operations Officer

TPP Recruitment; United Kingdom; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A leading recruitment agency is looking for a Finance Operations Officer to enhance their finance team. You will oversee financial transactions, manage queries, and support audits while maintaining the sales ledger. The role requires significant experience in finance, strong communication skills, and proficiency with CRM and accounting tools. Located in Victoria, London, this hybrid position offers an annual salary of £30,850 plus a London allowance, embodying the agency's mission to support education and training.

Qualifications

• Significant experience in a busy finance department.
• Experience managing customer/financial queries.
• Proficient in processing purchase invoices.

Responsibilities

• Oversee the collection of direct debit payments.
• Post and reconcile non-automated payments.
• Respond to financial queries and arrange refunds.

Skills

Financial literacy

Microsoft Office proficiency

Attention to detail

Communication skills

Credit control

Education

Higher or further education qualification

Tools

CRM systems

Accounting software

Job description

Job Title: Finance Operations Officer
Location: A short walk from Victoria station
Hours: Monday to Friday, 35 hours per week minimum - Hybrid
Contract: Fixed term to 31 July 2026
Responsible to: Senior Financial Accountant
Salary: £30,850 plus £1,000 London allowance

About Organisation

This mission-driven organisation is dedicated to improving education and training for learners aged 14 and over. They work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders, balancing sector needs with wider priorities to achieve our charitable purpose.

Role purpose

The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation's operational and strategic objectives.

Key responsibilities

• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non-automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month-end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including using generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.

Internal / External Contacts

• Membership subscribers and customers
• Auditors (internal and external)
• Bankers and suppliers
• Budget holders

About you

Experience

• Significant experience in a busy finance department and managing customer/financial queries.
• Credit control, raising sales invoices, cash allocation, and reconciliations.
• Supporting internal and external audits.
• Processing purchase invoices.
• Experience with CRM systems and accounting software.
• Prioritising workload and meeting tight deadlines.

Knowledge & skills

• Higher or further education qualification.
• Strong financial literacy: accounts payable/receivable, journals, reconciliations.
• GDPR and data protection knowledge.
• IT proficient: Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong written and verbal communication.
• High attention to detail and accuracy.
• Solution-focused, adaptable, resilient.

This is a hybrid role based in Victoria, London, offering a great opportunity to join a values-driven organisation where every hire contributes to the mission of supporting education and training excellence.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.