Finance Officer Income & Claims

G DOC LTD; Gloucester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A non-profit healthcare organisation in Gloucester is seeking an experienced Finance officer. This role involves maximising income through accurate claims submissions, financial reconciliation, and maintaining supplier contracts. The position supports a collaborative and supportive team culture focused on continuous improvement and organisational efficiency. Ideal candidates should possess strong Excel skills, an understanding of financial controls, and have experience in healthcare finance. This part-time position offers a competitive hourly rate and the opportunity for professional development.

Benefits

Supportive work environment

Career development opportunities

Qualifications

• Understanding of financial controls, income and expenditure principles.
• Experience in financial administration within healthcare or similar regulated environments.
• Familiarity with procurement or insurance administration is a plus.

Responsibilities

• Support the organisation in maximising income through accurate claims.
• Reconcile monthly income against expected claims and resolve discrepancies.
• Maintain and update supplier contract records and insurance policies.

Skills

Strong Excel and data accuracy skills

Attention to detail

Ability to work to deadlines

Effective communication

Education

AAT Level 3 or working towards

Job description

Salary & Contract

£15.88 per hour. Permanent. Part‑time. Reference number: A0782‑25‑0061. Job location: Quayside House, Quay Street, Gloucester, GL1 2TZ.

Job Summary

G DOC LTD is a non‑profit organisation that aims to strengthen primary care and general practice by delivering safe, high quality and innovative care. We currently run four GP Practices in Gloucestershire (two in Gloucester City and two in the Forest of Dean) and provide a number of bespoke primary care services across the county.

We are looking for an experienced Finance officer to join our team. This is an opportunity to join a well‑led, well‑run and mutually supportive team. G DOC LTD is a supportive employer and encourages staff development.

Main duties of the job: To support the organisation in maximising income by ensuring accurate, timely, and compliant claims and reconciliations for all enhanced services and chargeable activities. This includes maintaining robust financial records, submitting claims via systems such as CQRS, ensuring correct reimbursement for medical reports and dispensary activity, and undertaking proactive monitoring to identify income opportunities and variances. The post holder will also provide support for procurement‑related activities, including maintaining supplier contract records, assisting with group medical indemnity insurance arrangements, and ensuring company insurance policies are up to date. In addition, the role includes general finance officer support, such as assisting with accounts payable and receivable processes, supporting budget monitoring credit control, maintaining accurate ledgers, and contributing to financial governance and compliance across the organisation.

About Us

G DOC LTD is a unique, GP‑owned organisation all GP surgeries in Gloucestershire are our shareholders. We operate with a not‑for‑profit ethos, ensuring every decision and service is focused on improving patient outcomes and reinvesting in local Primary Care across the county. We directly manage several GP surgeries in Gloucester and the Forest of Dean, providing patient‑centred care to more than 45,000 patients. We value continuity of care and practice teams are at the heart of all we do. In addition to our surgeries, we deliver a range of countywide commissioned services designed to improve access, increase capacity, or provide specialist support. Our teams are committed to delivering sustainable, high‑quality primary care while fostering innovation and collaboration across the local health system.

By joining us, you'll be part of an organisation that puts people first supporting staff wellbeing, professional development, and a collaborative culture. You'll benefit from the stability, support, and career opportunities of a larger organisation, while still working in close‑knit, community‑focused teams.

Income Maximisation & Claims

• Prepare, validate, and submit income claims for enhanced services, vaccination programmes, QOF, IIF and any other relevant schemes.
• Ensure accurate submissions through CQRS, PHES PCSE NHS BSA, and other reimbursement platforms.
• Maintain schedules and trackers to ensure all claims are submitted within deadlines and in line with service specifications.
• Process claims for medical reports, insurance forms, DVLA reports and private fees, ensuring charges align with policy.
• Liaise with dispensary teams to complete and reconcile dispensary reimbursement claims, ensuring accuracy of FP34 submissions.

Reconciliation & Financial Controls

• Reconcile monthly income received against expected claims and resolve discrepancies promptly.
• Investigate variances, seek supporting information, and escalated any anomalies to the Head of Finance.
• Maintain accurate financial records in accordance with audit and governance requirements.Support month‑end and year‑end processes, ensuring income is correctly coded and reported.
• Assist in preparation for internal and external financial audits, ensuring documentation is complete and compliant.

Procurement & Insurance Administration

• Maintain and update the supplier contract database, ensuring all agreements are current and compliant.
• Support the renewal and administration of group medical indemnity insurance policies for clinicians.
• Assist with monitoring and updating company insurance policies (e.g., premises, liability) to ensure adequate coverage.
• Liaise with suppliers and insurers to resolve queries and ensure timely renewals. li>

General Finance Support

• Assist with accounts payable and receivable processes, including credit control, supporting supplier accounts queries and purchase ledger reconciliations.
• Maintain accurate ledgers and coding of transactions in line with financial policies.
• Contribute to financial governance, ensuring compliance with NHS and organisational standards.

Communication & Team Working

• Work collaboratively across administrative, clinical, practice management and PCN teams to ensure activity capture and compliance.
• Provide training or guidance to staff on documentation needed to support claims.
• Attend relevant internal and external meetings when required.
• Promote a culture of continuous improvement and operational efficiency.

Working Conditions

The job is primarily Gloucester based, but you may be required to travel independently between GDOC's services in Gloucestershire, including Gloucester and the Forest of Dean, and to attend meetings etc hosted by other agencies throughout Gloucestershire. This can be on occasions to other areas in the UK.

Person Specification

Knowledge

• Essential Understanding of financial controls, income and expenditure principles.
• Desirable Knowledge of PCN DES, QOF, Enhanced Services and CQRS; understanding of supplier management and insurance processes.

Qualifications

• Desirable AAT Level 3 or working towards.

Skills

• Essential Strong Excel and data accuracy skills; attention to detail; ability to work to deadlines; effective communication.
• Desirable Ability to analyse complex financial data and present findings clearly.

Experience

• Essential Financial administration within healthcare, NHS, or similar regulated environment. Experience with reconciliations.
• Desirable Experience in Primary Care finance, claims systems, or dispensary reimbursement; experience with procurement or insurance administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

G DOC Ltd – Quayside House, Quay Street, Gloucester, GL1 2TZ. Employer's website: https://ghac.co.uk/