Finance Assistant (Utilities Accounts Payable)

Plymouth Community Homes; Plymouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A social housing provider in Plymouth is seeking a Finance Assistant to support the Accounts Payable team. The ideal candidate will manage utility accounts, ensuring accurate billing and timely payments while resolving queries. This role requires strong communication skills and experience in accounts payable. The company offers flexible working arrangements, an excellent pension scheme, and various employee benefits in a supportive environment.

Benefits

Flexible working opportunities

Excellent pension scheme

Free on-site gym

Annual leave of 25 days

Free Employee Assistance programme

Cycle to Work scheme

Fun work environment with events

Qualifications

• Experience in managing utility accounts.
• Proficient in using spreadsheets.
• Ability to build relationships with suppliers.

Responsibilities

• Manage utility accounts and ensure accurate billing.
• Act as the contact for utility service charge queries.
• Work closely with suppliers to resolve issues.

Skills

Experience in an accounts payable or finance role

Comfortable working with large data sets

Excellent communication skills

Team player

Knowledge of utility billing

Deadline-driven

Job description

About the role

Keep our finances flowing and make a real impact at PCH! At Plymouth Community Homes, we believe in more than numbers — we believe in people. As the city’s largest social housing provider, we manage over 16,000 homes for more than 35,000 residents. Behind every great community is a strong team, and right now we’re looking for a Finance Assistant to join our Accounts Payable team.

This is a great opportunity to build on your finance experience in a supportive, friendly environment where no two days are the same. You’ll take ownership of our utility accounts, ensuring everything from billing to payments runs smoothly and accurately.

What you’ll be doing:

• Managing and maintaining our utility accounts — making sure charges are accurate, complete and paid on time.
• Being the go‑to contact for utility service charge queries across the organisation.
• Working closely with suppliers and colleagues to resolve issues and keep data up to date.
• Handling large data sets with care and precision.
• Supporting the wider Finance team in improving processes and delivering excellent service.

Our ideal candidate for this role is someone who:

• Experience in an accounts payable or finance role, ideally involving utility suppliers.
• Comfortable working with large data sets and using spreadsheets.
• Excellent communication and relationship‑building skills.
• A team player who’s flexible, proactive and ready to embrace change.
• Knowledge of utility billing or metering.
• Driven to meet deadlines and contribute to team success.

If you enjoy problem‑solving, working with data, and being part of a busy finance team that keeps things running behind the scenes — this could be the perfect role for you.

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well‑managed and well‑maintained homes.

What we can offer you:

• Flexible working opportunities including flexi‑time and hybrid working
• Excellent pension scheme with a high level of employer contributions
• Free, fully equipped on‑site gym and changing facilities.
• The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
• Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
• Free Employee Assistance programme, including free counselling
• Free annual flu vaccination
• Cycle to Work scheme
• The opportunity to work in a beautiful and vibrant part of the Southwest
• We support digital working with modern devices/smart phones
• It’s fun to work here! Dress down Fridays, company quizzes, and lots of charity events throughout the year
• Our modern and spacious offices are right on a bus route, and just three miles from the city centre
• We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co‑op, Starbucks and Tim Hortons

To Apply:

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the required of the job.

For an informal discussion about this role, please contact Veselina Staneva on [e-mail].

This post is not suitable for job share.

Shortlisting date: 12th January 2026

Interview Date: W/C 19th January 2026

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.