Field Services Engineer

ZipRecruiter; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global provider of engineering solutions is seeking a Field Service Engineer based in Glasgow. The role involves diagnosing faults and repairing trains on-site, requiring expertise in mechanical and electrical engineering along with strong technical and interpersonal skills. The ideal candidate has a commitment to excellent customer service and can work independently.

Qualifications

• Strong technical aptitude with proven fault-finding abilities.
• Significant hands-on experience in relevant technical areas.
• Ability to compile clear and accurate technical reports.

Responsibilities

• Respond to call-out requests and liaise directly with customers.
• Diagnose faults using structured work instructions.
• Determine the most effective solution to return trains to service.
• Replace faulty parts on-site or escalate if replacement isn’t possible.
• Conduct thorough testing before handing the train back to the customer.

Skills

Technical aptitude

Fault-finding abilities

IT skills (MS Excel)

Organizational skills

Interpersonal skills

Education

ONC or NVQ Level 3 in Mechanical and/or Electrical Engineering

Job description

Overview

Role: Field Service Engineer

Location: Glasgow, Scotland (Field Based)

Contract Type: Permanent, Full-Time

Wabtec is a global provider of equipment, systems, digital solutions, and value-added services for freight rail, transit, mining, industrial, and marine markets.

Responsibilities

• Respond to call-out requests and liaise directly with customers to access trains.
• Diagnose faults using structured work instructions.
• Determine the most effective solution to return trains to service.
• Replace faulty parts on-site or escalate if replacement isn’t possible.
• Conduct thorough testing before handing the train back to the customer.
• Maintain a strong customer-centric approach in all interactions.

What we want to know about you

• ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
• Strong technical aptitude with proven fault-finding abilities.
• Significant hands-on experience in relevant technical areas (e.g., engines, diagnostics).
• Competent IT skills, particularly with MS Excel and laptop/tablet devices.
• Ability to compile clear and accurate technical reports.
• Strong organisational skills with the ability to manage workload independently.
• Excellent interpersonal skills.

If you don’t have all the above criteria, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.

Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Apply today!

Who we are

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as mining, marine, and industrial markets. We have a long history across Wabtec, GE Transportation, and Faiveley Transport, and operate as One Wabtec, delivering digital expertise, innovation, and world-class manufacturing and services.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions. We are lifelong learners committed to making things better and achieving exceptional results. Wabtec employs thousands of people worldwide.

Our Commitment to Embrace Diversity and Inclusion: Wabtec is a global company that invests in its people and champions inclusion. We strive to create a workplace where everyone belongs and is welcomed and valued. We aim to employ the world’s brightest minds to enable ideas and opportunities and to contribute based on individual experiences and perspectives.

Wabtec is committed to equal employment opportunity regardless of race, ancestry, origin, sexual orientation, age, citizenship, marital status, disability, gender, or protected Veteran status. If you require accommodation due to a disability or special need, please let us know.