Field Service Technician - West of Scotland

Nilfisk Group; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading supplier of industrial cleaning solutions is seeking a Field Service Engineer for servicing and installing equipment across Central Scotland. The ideal candidate will possess a strong understanding of industrial cleaning equipment, excellent communication skills, and the ability to troubleshoot and provide solutions. This role offers a structured work environment, equipment, and full support. Enjoy weekdays-only hours, with opportunities for growth and a commitment to sustainability. Join us in creating a cleaner future!

Benefits

Enrolment in SimplyHealth Plan

Company pension scheme

Staff discount on consumer products

Full uniform provided

Annual merit award

No weekend working – Office hours Mon-Fri

Qualifications

• Strong understanding of industrial cleaning equipment.
• Ability to communicate effectively with clients and understand needs.
• Analytical skills to assess problems and develop solutions.
• Time management skills to prioritize tasks effectively.
• Attention to detail for high-quality repairs and maintenance.

Responsibilities

• Follow workplace procedures, including Health and Safety rules.
• Capture correct client data and update jobs in real-time.
• Provide detailed reports for every site visit.
• Order parts and maintain van stock levels.
• Liaise with sales colleagues to deliver equipment to customers.

Skills

Troubleshooting and repairing industrial cleaning equipment

Effective communication with clients

Problem analysis and solution development

Time management and task prioritization

Attention to detail

Adaptability to different work environments

Collaboration with colleagues

Job description

The Benefits

• Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24 / 7.
• Company pension scheme and annual leave allowance.
• Staff Discount on consumer products.
• Full uniform provided upon starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus / Commission
• Annual Merit award
• No weekend working – Office hours Mon-Fri.

The Role

Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you!

At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we are recruiting for a suitable person to undertake a dual role within the company. The roles include demonstrating and installation of our products at client’s sites along with staff training and then also as a Field Service Engineer, you\'ll be working on customer sites throughout Central Scotland, making sure that everything is running smoothly.

Your role will involve completing all repairs within contracted service level agreements, which means you\'ll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.

We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays!

Key Responsibilities

• Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
• Capture correct client data and make updates to jobs in real-time.
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard.
• The key responsibilities of the Demonstration / Installation include : Liasoning with sales colleagues to deliver equipment to customers sites.
• Maintain demonstration machines after use.
• Can speak clear and confidently to groups of people when installing and training on equipment.

The Company

Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.

The Person

The key skills and qualities of a Field Service Engineer are :

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritize tasks, and meet deadlines.
• The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

So, if you\'re up for a challenge, and you\'re ready to take your career to the next level, then we want to hear from you! Apply to be a Field Service Engineer with Nilfisk today, and let\'s clean up the world together!

Please click the ‘apply now button’ If you have any questions please contact Paul McEleney, Regional Service Manager at

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future ?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.