Field Service Technician

Topcon Positioning Systems; Tamworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global positioning solutions provider is seeking a full-time Field Service Technician based in Tamworth, UK. The role involves installation, training, and customer support in the construction sector. Ideal candidates will have experience in the field, a valid B driving license, and effective communication skills. The position offers competitive compensation, benefits, and opportunities for professional development.

Benefits

Competitive compensation

Company Pension Scheme

Private Health Insurance

Company Vehicle

23 days holiday

Qualifications

• Previous experience as an Installation Engineer within the construction sector preferred.
• B Driving License is required.
• Language level English: B2 or higher.
• Ability to work independently and prioritize tasks.

Responsibilities

• Prepare and execute construction Machine Control installations.
• Provide pre- and post-sales support for customers.
• Conduct training courses for end users.
• Work with a professional CRM system.

Skills

Team collaboration

Time management

Effective communication

Technical knowledge of construction processes

Proficiency in Microsoft 365

Tools

CRM software

Job description

Overview

Topcon Positioning Great Britain Ltd., based in Tamworth, is responsible for the sales, marketing, and customer service of its positioning products sold in the UK. We are looking for a full-time Field Service Technician (m/f/d) based in the UK to start as soon as possible and participate in an interesting and varied role within a well-functioning team.

Topcon Positioning Group is headquartered in Livermore, California, USA. We design, manufacture and distribute productivity tools for developing a brighter future, with innovation in workflow automation and data connectivity for construction, geopositioning and agriculture industries. Learn more about working with us at topconcareers.com.

The Topcon Positioning Group is a leading worldwide manufacturer of system solutions for precise positioning across surveying, construction planning and execution, agriculture, BIM, cartography and construction machine control.

Main duties and responsibilities

• Preparation and execution of construction Machine Control installations and interventions at the customer’s office or on the construction site.
• Pre- and post-sales support for customers, sales partners and Topcon employees, both remote and on-site.
• Act as Subject Matter Expert for colleagues and dealers.
• Carrying out training courses and briefings for end users, dealers and Topcon employees.
• Work with professional CRM system.
• Area of operation: Great Britain.

Required experience, skills and knowledge

• Previous experience as an Installation Engineer within the construction sector preferred, but a plant/vehicle fitter with suitable mechanical and electrical installation experience may be considered.
• B Driving License.
• Language level English: B2 or higher.
• Ability to work in a team environment that promotes collaboration.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment and manage multiple priorities.
• Efficient communication both verbal and written.
• Preferential qualifications: Technical knowledge of construction site processes and machines; technical knowledge of earthmoving and/or Civil Engineering processes.
• Proficiency in Microsoft 365 Suite and experience with customer relationship management (CRM) software.

What you can expect

• Motivated work in a dynamic team.
• Comprehensive onboarding.
• National and international communication with the Topcon Professional Services team and developers.
• Attractive workplace with state-of-the-art equipment and exposure to the latest technologies.
• Independent, autonomous work.
• Further training programmes.
• Internal development opportunities.
• Permanent employment contract, subject to successful probationary period.
• Employee Assistance Support Programme.

We offer

• Competitive compensation to include:
• Starting with 23 days holiday.
• Company Pension Scheme
• Private Health Insurance
• Private Dental Insurance
• Income Protection Insurance
• Life Assurance
• Company Vehicle
• Work location is Tamworth – UK and involves extensive travel and overnight stays throughout the UK.

Ready to take the next step in your career?

We’d love to hear from you! Please send us your application using the link below, including your salary expectations and the earliest date you could join our team.

https://topcon.wd1.myworkdayjobs.com/en-US/TopconPositioningCareers/details/Field-ServiceTechnician_JR106275

For further information, please contact our Corporate Senior Recruiter TOPCON Europe, Mr. Simone Masseroni by mailing [e-mail]