Field Service Engineer - Surgical Equipment & Upgrades

Alcon; Alvechurch CP; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global eye care company is seeking a Field Service Engineer in the UK. The role includes installing, repairing, and maintaining surgical equipment while ensuring customer satisfaction across multiple territories. Candidates should possess a Bachelor's degree in Engineering and experience in servicing medical equipment. A competitive compensation package is offered, including performance bonuses and healthcare benefits. Join a company that champions progress in eye care and supports your professional growth.

Benefits

Competitive compensation package

Performance bonus

Private medical healthcare

Company car or allowance

Attractive pension contribution

Qualifications

• Proven experience in servicing and maintaining surgical equipment.
• Experience with refractive laser machines is an advantage.
• Strong technical training certifications in relevant areas.

Responsibilities

• Perform installations, repairs, and maintenance on surgical equipment.
• Ensure high levels of customer satisfaction in the assigned territory.
• Manage technical problems and provide effective communication with clients.

Skills

Customer satisfaction

Technical problem solving

Communication skills

Inventory management

Education

Bachelor's degree in Engineering or equivalent

Tools

CRM systems

Medical equipment

Job description

A leading global eye care company is seeking a Field Service Engineer in the UK. The role includes installing, repairing, and maintaining surgical equipment while ensuring customer satisfaction across multiple territories. Candidates should possess a Bachelor's degree in Engineering and experience in servicing medical equipment. A competitive compensation package is offered, including performance bonuses and healthcare benefits. Join a company that champions progress in eye care and supports your professional growth.