Field Service Engineer(s)

Syntech Recruitment Ltd; City Of London; On-site; GBP 33,000 - 36,000; Full time

Job summary

A leading power solutions provider is seeking a Field Service Engineer to maintain and service generators across various sites in London. The ideal candidate will have an NVQ in Plant Maintenance or equivalent, strong electrical and mechanical skills, and excellent customer service abilities. This role includes on-site and depot-based duties, with a salary range of £33,000-£36,000, alongside attractive benefits such as a company vehicle, mobile phone, and generous annual leave.

Benefits

25 days of paid annual leave

Company vehicle and fuel card

Mobile phone

Laptop

Overtime

Pension

Early finish Fridays

Qualifications

• At least 3 years of experience with a full UK driving licence.
• Experience in the generator or plant hire industry.
• Capability to work independently and in a team.

Responsibilities

• Perform servicing and maintenance on generators.
• Diagnose and repair faults including control panel issues.
• Engage directly with customers to ensure high service levels.

Skills

Electrical systems expertise

Mechanical repairs

Customer service orientation

Organizational skills

Education

NVQ in Plant Maintenance or equivalent in Mechanical Engineering

Tools

Generatos

Control panels

Job description

Overview

Syntech Recruitment is currently working with a leading power solutions provider, seeking a Field Service Engineer to support their operations across various client sites. This hands-on role involves maintaining and servicing power equipment, including generators, ensuring reliable operation for clients across various sites. You’ll work closely with the Depot Foreman to meet daily engineering requirements, primarily in the field with some yard-based duties as needed.

About the Role

We’re looking for a Field Service Engineer who excels at diagnosing and repairing mechanical and electrical issues in generators. In this role, your technical skills and commitment to excellent customer service will be vital to delivering reliable power solutions and ensuring customer satisfaction.

Key Responsibilities

• Perform all servicing and maintenance on generators both on-site and at the depot
• Diagnose and repair faults, including control panel issues and AC/DC electrical systems
• Conduct mechanical and electrical repairs and genset synchronisation
• Participate in an on-call rota, including Bank Holidays
• Engage directly with customers, maintaining a high level of service
• Complete all equipment maintenance paperwork, including service and PDI sheets
• Ensure daily roadworthiness of the company vehicle through defect reporting
• Adhere to Health & Safety guidelines at all times

Skills and Experience

• NVQ in Plant Maintenance or equivalent in Mechanical Engineering
• Experience in the generator or plant hire industry
• Strong organisational skills with the ability to prioritise workloads
• Full UK driving licence, held for a minimum of 3 years
• Capability to work both independently and within a team
• Excellent communication skills across all levels
• Customer-focused with a commitment to providing high service standards
• Forklift licence preferred (training available if required)

Benefits

• 25 days of paid annual leave plus Bank Holidays
• Company vehicle and fuel card
• Mobile phone
• Laptop
• Overtime
• Pension
• Early finish Fridays

Salary: £33,000-£36,000

Hours: Mon-Thurs: 8:30am-5:30pm Fri: 8:30am-3:30pm

Location: London

Application Process

We aim to respond to all applicants within 5 working days. If you don’t receive a response within this period, please consider your application unsuccessful.

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Syntech Recruitment Limited

We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our T&C’s, Privacy Policy, and Disclaimers are available on our website: www.Syntechrecruitment.co.uk