Field Service Engineer - Medical X-Ray Equipment

CBSbutler Holdings Limited trading as CBSbutler; Carlisle; On-site; GBP 37,000 - 43,000; Full time

Job summary

A leading medical equipment service provider is seeking a Field Service Engineer based near Carlisle to install and maintain X-ray imaging equipment. The ideal candidate will have a background in service engineering, particularly in electrical repairs, and a strong customer focus. This on-site role offers a salary of £37,000 - £43,000, a company car or allowance, and extensive benefits including paid overtime and holidays.

Benefits

Company car or car allowance

Paid overtime

33 days holiday

Pension

Life assurance

Qualifications

• Experience in field-based roles or desire to transition into such roles.
• Strong problem-solving abilities and customer focus.
• Ability to think on your feet and deliver great service.

Responsibilities

• Install, maintain, and repair X-ray imaging equipment.
• Provide technical guidance and troubleshooting to customers.
• Manage spare parts inventory in line with company procedures.

Skills

Service Engineering experience

Electrical/electronic repair

Customer service

Problem-solving

Communication skills

Job description

Overview

Field Service Engineer - Medical X-ray Equipment. Based near Carlisle (within 1 hour) | Covering Scotland & Northern England. £37,000 - £43,000 + Car/Allowance + Paid Overtime + Excellent Benefits.

What You'll Do

• Install, maintain and repair X-ray imaging equipment (own-brand and third-party) in clinical settings.
• Acting as a key link in the technical support chain, working closely with service managers, product specialists, and national experts.
• Delivering technical guidance and troubleshooting to customers, ensuring issues are resolved fully and efficiently.
• Building and maintaining strong relationships with clinical staff and healthcare professionals.
• Accurately completing paperwork and service reports for internal teams and external partners.
• Monitoring equipment performance, identifying recurring issues, and collaborating on long-term solutions.
• Managing and maintaining spare parts inventory in line with company procedures.
• Taking ownership of cost-effective service delivery, including first-time fixes, reducing return visits, and managing call durations.
• Working closely with Sales and Service teams to stay updated on new products and upgrades.

Full structured training is provided with additional progression offered inline with development, perfect for someone seeking a long-term career.

Working Hours

Mon-Fri | 37.5 hrs/week (on-site) + Travel | Minimal Overnight Stays

Location

Ideally based in Carlisle, but applicants within 1 hour will be considered. Minimal overnight stays - typically once every few months.

What We're Looking For

• Service Engineering experience with a bias towards electrical/electronic repair work and the ability to install/upgrade software.
• Ex-forces engineers (Army, RAF, Navy, REME etc.) or Medical Engineers / EBME Engineers / Clinical Engineers are of particular interest.
• Experience in a field-based role or a desire to move into field-based work and travel as required.
• Able to problem-solve independently, think on your feet, and deliver a great service.
• Strong customer focus, good communicator, and a team player.

Salary & Benefits

• £37,000 - £43,000 basic (depending on experience)
• Company car or £5,400 car allowance
• Paid Overtime
• 33 days holiday (25 + 8 bank holidays)
• Pension
• Life assurance

Ready for the Next Step?

If you're an engineer looking for a new challenge with excellent support and long-term prospects - apply now. Click APPLY NOW for your details to be sent to CBSbutler. Should you be suitable a representative will reach out to you within 3 working days.