Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; City Of London; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading consulting firm in the medical technology sector is seeking a Field Service Engineer to work with sophisticated laboratory diagnostic systems. The ideal candidate will have a background in field service or technical support, particularly in electronics or biomedical engineering, and must demonstrate exemplary customer service skills. The role involves service, installation, and troubleshooting at customer sites, with a competitive salary package including bonus, healthcare, and a company car.

Benefits

Company Car

Healthcare

Pension

Life Insurance

Flexible holidays

Technology allowance (phone, laptop)

Qualifications

• Strong background in field service or technical support roles.
• Experience with high value electronics capital equipment or medical devices.
• Ability to handle customer-facing environments effectively.

Responsibilities

• Service, install, and repair laboratory diagnostics systems.
• Calibrate and troubleshoot products at customer sites.
• Support diagnostic products, ensuring optimal performance.

Skills

Customer service skills

Field service experience

Technical support skills

Education

ONC / HNC level in electronics or relevant technical discipline

Job description

Field Service Engineer, Medical Diagnostic Systems

Overall Earnings £60,000+
Basic Salary Up To £50,000
Overtime
On Call Allowance
10% Bonus
Company Car
Pension
Healthcare
Life Insurance
Phone, Laptop
Holidays

The role will involve working one weekend in four (during this week you will receive two alternative days off work)

The Role – Field Service Engineer, Medical Diagnostic Systems

The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments.
Supporting flow cytometry, cell separation and diagnostics products located at customer sites.

Your Background – Field Service Engineer, Medical Diagnostic Systems

To apply you should be able to demonstrate the following:

• A strong background working in a field service or technical support role, gained within an electronics or electro-mechanical service or technical support background
• Applications are welcomed from a wide variety of backgrounds including high value electronics capital equipment, microscopy, cameras, lasers, x-ray security detection, ex-forces (weapons guidance, radar, avionics or biomedical engineering), medical device, biomedical engineering, pathology laboratory diagnostics and laboratory device
• Qualified to a minimum ONC / HNC level or above in electronics or another relevant technical discipline
• Impeccable customer service skills and the ability to remain confident in customer facing environments

The Company – Field Service Engineer, Medical Diagnostic Systems

Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector. Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.