Field Service Engineer — Diagnostics, Repairs & Service

Baxi Heating UK Limited; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading heating service provider in the East Midlands is seeking a dedicated technician. You will work from home and manage daily appointments using a tablet. Responsibilities include servicing, diagnostics, and emergency repairs. Full product training is provided. The ideal candidate has excellent customer service skills and can confidently handle diagnostics. This position offers an exciting opportunity to join a dynamic team in providing top-quality heating solutions.

Qualifications

• Capable of delivering excellent customer service and top-quality solutions.
• Confident in your diagnostics skills.
• Experience in servicing, repairs, and diagnostics.

Responsibilities

• Visit customers' properties for diagnostics and breakdowns.
• Provide excellent customer service through effective communication.
• Manage daily appointments via a tablet device.
• Ensure proper management of van stock.

Skills

Excellent customer service skills

Diagnostics skills

Effective communication

Job description

A leading heating service provider in the East Midlands is seeking a dedicated technician. You will work from home and manage daily appointments using a tablet. Responsibilities include servicing, diagnostics, and emergency repairs. Full product training is provided. The ideal candidate has excellent customer service skills and can confidently handle diagnostics. This position offers an exciting opportunity to join a dynamic team in providing top-quality heating solutions.