Field Service Engineer (AWP Specialist)

LGMG UK; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading machinery service provider in the Greater London area is looking for a Field Service Engineer specializing in Aerial Work Platforms (AWPs). The candidate will perform maintenance and repairs, diagnose faults, and provide technical support across the south of England. With a focus on customer service and safety adherence, the role offers a competitive salary, a company vehicle, and ongoing professional development. Must have over 4 years of AWP experience and a valid UK driving licence.

Benefits

Competitive salary

Company vehicle

Ongoing training

Flexible working

Company phone

Company laptop

Company sick leave

Qualifications

• Minimum 4 years of hands-on experience working with Aerial Work Platforms (AWPs).
• Full UK driving licence (clean or minimal endorsements).
• Right to work in the UK.

Responsibilities

• Perform routine maintenance, inspections, and repairs on Aerial Work Platforms (AWPs).
• Diagnose mechanical, electrical, and hydraulic faults efficiently.
• Provide on-site technical support and ensure compliance with safety standards.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Problem-solving skills

Customer service skills

Communication skills

Self-management

Job description

Job Title: Field Service Engineer (AWP Specialist)

Location: Greater London area, Remote

Employment Type: Full-Time

About the Role:

We are seeking an experienced Field Service Engineer to join our team, specialising in the maintenance and repair of Aerial Work Platforms (AWPs). The successful candidate will provide high-quality field support, working independently to diagnose and repair LGMG Machinery across south of England (London, Oxford, Bristol, Southampton).

About us:

LGMG UK is an overseas subsidiary of Lingong Heavy Machinery Co. Ltd. (LGMG) with business sections covering aerial work platforms, telehandlers, and mining machinery. LGMG has emerged as a significant player in China's construction machinery industry, ranking among the top 100 global construction machinery manufacturers, the top 30 in China, and the top 5 among Chinese manufacturers of aerial work platforms.

At LGMG UK we provide direct machine sales, service, and parts support for our aerial work platforms and telehandlers throughout the UK and Ireland.

Key Responsibilities:

• Perform routine maintenance, inspections, and repairs on a range of Aerial Work Platforms (AWPs).
• Diagnose mechanical, electrical, and hydraulic faults efficiently and accurately.
• Provide on-site technical support and ensure all work is completed to company and safety standards.
• Provide over the phone technical support.
• Maintain detailed service reports and documentation.
• Manage workload effectively while working independently across assigned territories.
• Deliver excellent customer service and maintain strong client relationships.
• Ensure compliance with health and safety regulations at all times.

Requirements:

• Minimum 4 years of hands‑on experience working with Aerial Work Platforms (AWPs).
• Full UK driving licence (clean or minimal endorsements).
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Willingness to travel throughout the south of England mainly covers: London, Oxford, Bristol, Southampton.
• Right to work in the UK

Preferred:

• IPAF or CAP qualification (advantageous but not essential).
• Experience with a variety of AWP makes and models.
• Experience with Telehandler maintenance and repair.

What We Offer:

• Competitive salary
• Company vehicle and uniform provided.
• Company phone
• Company laptop
• Flexible working
• Company sick leave
• Ongoing training and professional development.
• Supportive team environment.