Field Service Engineer

JLA Group; Ripponden; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading service provider in the UK seeks a Field Laundry Service Engineer to deliver technical expertise and excellent customer service across various sectors. Candidates should have experience in repairing laundry equipment and basic mechanical and electrical knowledge. The role offers a competitive salary, potential bonuses, a supportive team culture, and a robust training program to help you develop your skills. A full driving licence is required, and you will be subject to a DBS check.

Benefits

Competitive salary

Potential bonus of up to £4,800 annually

London Weighting allowance up to £4,000 annually

Work-life balance with only 1 weekend in 5

Bespoke training programme

Qualifications

• Experience in repairing and servicing laundry equipment or relevant transferable skills.
• Basic knowledge of mechanical and electrical work.
• Experience in a field-based role is essential.
• Full driving licence is mandatory.

Responsibilities

• Support customers with laundry servicing and repair needs.
• Provide technical expertise and excellent service to clients.
• Work collaboratively within a supportive team environment.

Skills

Repairing and servicing laundry equipment

Basic electrical knowledge

Mechanical skills

Field service experience

Tools

Company van

Fuel card

Tools

Uniform

Job description

Overview

of the role

As a Field Laundry Service Engineer at JLA, you will support us on our mission to be a trusted partner for our customers, making sure that we are always there and that “we take care of it”. You’ll support our customers across care, hospitality, education, housing, healthcare and prison services with their laundry servicing and repair needs. This is an exciting opportunity that provides you with plenty of variety each day, providing excellent service and technical expertise to customers, and a role where you can develop and take pride and care in your work.

What you can expect

We are an exciting and fast-paced business that gives you plenty of opportunity to develop your technical skills. Whilst we are growing as a business, we still continue to maintain our ‘JLA Family’ culture and so you can expect to join a team that is friendly, supportive and fun. We all work together and collaborate as one team, and so you’ll always find someone on hand to give you advice on any faults or issue that you may not have come across before.

We are investing in training and development for our Engineers with our new ‘JLA Academy’, which will provide you with the opportunity to cross-skill across both laundry and catering equipment, develop your mechanical and electrical skills / experience, and enhance your product knowledge on JLA laundry machines. We can also support you to get to the top of your field as one of our Technical Support Coach experts.

What we offer

• A competitive salary with the opportunity for pay progression for multi‑skilling
• Potential bonus of up to £400 per month (£4,800 annually)
• London Weighting allowance – up to £4000 annually depending on location
• Getting the right work‑life balance – you’ll only need to work 1 weekend in 5 on a rota basis
• Company van, fuel card, tooling and uniform all provided
• Bespoke training programme of 12 weeks to help you get settled at JLA

What we require

• Previous experience in repairing and servicing laundry equipment / or relevant transferable skills and experience
• Basic knowledge of electrical and mechanical work
• Experience in a field based / field service engineer role
• Full driving licence
• You will be subject to a DBS check when you start with JLA
• Relevant gas qualification (desirable but not essential)

We have opportunities for both skilled and semi‑skilled engineers to join us; all that we ask is that you have some experience working in a mechanical or electrical capacity. We’ll provide you with a training programme upon starting to develop your knowledge and experience to help you achieve and succeed at JLA.