Field Service Engineer

WALLACE HIND SELECTION LIMITED; Manchester; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading provider of adhesive solutions is seeking a qualified Field Service Engineer to cover the North of England. In this role, you will handle machinery installations, maintenance, and provide technical support while maintaining client relations. Ideal candidates will have experience in the field, preferably with knowledge in gluing systems and the packaging industry. The company values internal promotions and offers a range of benefits including overtime pay and company car. Interested applicants are encouraged to apply.

Benefits

Overtime

Company Car

Pension

Mobile & Laptop

24 Days Holiday

Qualifications

• Experience as a qualified Field Service Engineer.
• Knowledge of gluing systems is desirable.
• Familiarity with the packaging industry, especially cartons is ideal.

Responsibilities

• Perform installations, maintenance, and repair of machinery.
• Diagnose and rectify customer equipment faults promptly.
• Provide technical support and operator training.

Skills

Field Service Engineering

Problem-solving

Organizational skills

Teamwork

Education

ONC level in Mechanical or Electrical Engineering

Job description

Are you an experienced Field Service Engineer, ideally working in the North of England? Are you looking to work for leading provider of adhesive applications to the packaging industry? This role could be for you!

BASIC SALARY

£40,000 - £45,000

BENEFITS

• Overtime
• Company Car
• Pension
• Mobile & Laptop
• 24 Days Holiday

LOCATION

North of England

COMMUTABLE LOCATIONS

Manchester, Leeds, Hull, Sheffield, Liverpool, Newcastle, Preston, Middlesbrough

JOB DESCRIPTION

Field Service Engineer - Gluing Systems

This role will require you to cover North of England, Scotland and occasionally Ireland and is a classic Field Service Engineer role reporting to the Customer Care Manager, involving repair, refurbishment, install and commissioning of machinery.

You will be staying away from home, 2 days per week on average, with very occasional weekend work and overtime paid door to door.

KEY RESPONSIBILITIES

• Carry out field installations, preventative maintenance, equipment health checks and repairs across the broad range of our products.
• Investigate, diagnose, and rectify any customer equipment faults in a timely manner.
• Ensure continual accuracy of data entered into the service management system.
• Identify opportunities for minor repairs and highlight these to the clients as recommendations.
• Provide technical support and operator training.
• Be able to provide feedback so that you can maintain good customer relations and improve product design.
• Raise complaints where necessary and feedback sales opportunities.

PERSON SPECIFICATION

We would be delighted to receive applications from individuals who meet the following brief :

• You will be a qualified and experienced Field Service Engineer.
• Any knowledge of gluing systems would be of interest.
• Ideally, you will have knowledge of the packaging industry, particularly corrugated or folded cartons.
• Ideally, time served or qualified to a minimum of ONC level in Mechanical or Electrical Engineering.
• Calm under pressure.
• Excellent planning and organisational skills.
• Self‑motivated, ambitious, entrepreneurial and excellent team‑player skills.

THE COMPANY

We are a leading provider of adhesive applications to the packaging industry in the form of cold and hot melt systems and understand quality and precision as a development and manufacturing principle and gold standard service as part of our products.

PROSPECTS

There is potential for career development within the business, subject to performance. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel.

INTERESTED?

Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection

We are committed to diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.