Field Service Engineer

Streamline Search; Caddington; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading recruitment agency is looking for a Field Service Engineer to install and maintain advanced machinery. The ideal candidate should have over 5 years in a technical role with a strong background in engineering. Responsibilities include providing support, diagnosing issues, and training clients. A competitive salary of £35,000 - £38,000 and a comprehensive benefits package are offered, including a company van and pension scheme.

Benefits

23 days holiday + bank holidays

Company van provided

Company pension scheme

Cycle-to-work scheme

Sick pay

Support for training and further education

Overtime available

Overnight allowance

Qualifications

• Minimum 5 years in a technical service role working with capital equipment.
• Proficient in diagnosing faults and performing hands-on repairs.
• Full, clean UK driving licence with trailer towing capability.

Responsibilities

• Provide remote and on-site support for machinery installations.
• Diagnose and solve technical problems quickly and efficiently.
• Conduct technical training sessions for customers and team members.
• Build strong relationships with manufacturers for effective solutions.

Skills

Technical service experience

Diagnostic skills

Client communication

Problem-solving

Schematic reading

Education

Relevant technical qualifications in electrical, mechanical, or mechatronic engineering

Job description

Overview

Field Service Engineer Required! Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries. On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.

Responsibilities

• Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
• Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
• Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
• Conduct technical training sessions for customers, partners, and team members.
• Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
• Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
• Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.

Requirements

• Minimum 5 years in a technical service role working with capital equipment
• Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
• Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
• Comfortable working independently and managing your own schedule.
• Able to build rapport with clients and communicate effectively at all levels.
• Full, clean UK driving licence with trailer towing capability
• Willingness to travel across the UK and occasionally overseas

Package

• Salary £35,000 - £38,000 (DOE)
• 23 days holiday + bank holidays
• Company van provided
• Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
• Overtime available, overnight allowance

Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application