Field Service Engineer

JCB New; Altrincham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading machinery service provider in Altrincham is seeking a skilled Field Service Engineer. This role involves servicing and maintaining JCB machinery, diagnosing faults, and ensuring exceptional service to customers. Ideal candidates will be qualified engineers with strong knowledge of hydraulics, engines, and fault diagnosis. The position offers competitive salary, 21 days' holiday, uniform, paid overtime, and ongoing training opportunities. Applications from diverse backgrounds are encouraged.

Benefits

Competitive salary

21 days' holiday

Company pension

Paid overtime

Ongoing training and development

Qualifications

• Experience working on plant equipment within construction or industrial applications.
• Holding a full, clean driving licence.
• Competence with paperwork and computer systems.

Responsibilities

• Servicing and maintaining all JCB equipment.
• Diagnosing faults, repairing and testing equipment.
• Completing paperwork electronically via a laptop.

Skills

Strong knowledge of hydraulics

Fault diagnosis

Good communication skills

Flexibility and proactivity

Education

Qualified engineer in a relevant industry

Job description

The Opportunity - Field Service Engineer - Altrincham

Please note that this is an opportunity to be employed by Gunn JCB.

About the role:

We're looking for a skilled Service Engineer to join the team at Gunn JCB, servicing a wide range of JCB machinery. This role offers variety, responsibility, and the chance to work for an organisation that values quality and customer satisfaction. You'll play a key part in diagnosing faults, carrying out repairs, and ensuring our customers receive exceptional service.

What does this role involve day to day?

• Servicing and maintaining all JCB equipment.
• Carrying out routine maintenance, thorough examinations, and after-service repairs.
• Diagnosing faults, repairing, and testing equipment.
• Ordering parts and liaising with the service office to update customers.
• Completing paperwork electronically via a laptop.
• Undertaking risk assessments and ensuring safe working practices.
• Working flexibly, including outside normal hours when required.
• Maintaining high standards of quality and customer satisfaction.

This will be suited to you if…

• You're a qualified engineer in this or a similar industry.
• You have experience working on plant equipment within construction or industrial applications.
• You have strong knowledge of hydraulics, engines, electrics, and fault diagnosis.
• You hold a full, clean driving licence.
• You're flexible, proactive, and able to work independently.
• You have good communication skills and are competent with paperwork and computer systems.
• You have a positive attitude and the ability to adapt to new technology.
• Previous main dealer experience is an advantage.
• This role is field based and will be based at one of our Gunn JCB depot locations.

What's in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At Gunn JCB, you don't just get a competitive salary, 21 days' holiday and access to our company pension, you also get company uniform, paid overtime and ongoing training and development opportunities.

We value diversity and welcome applications from candidates from all backgrounds.

We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email and a member of the team will be in touch.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.