Field Performance Manager

Southern Water; Horsham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A major utility company is seeking a Field Performance Manager in Horsham. You will lead a team focused on the safe and compliant operation of wastewater assets while ensuring efficiency and environmental standards. Responsibilities include managing performance, coaching staff, and liaising with external partners. The position offers a range of employee benefits and opportunities for professional development.

Benefits

25 days annual leave + Bank Holidays

Pension contributions up to 11%

Company and performance-related bonus

Health Cash Plan

Cycle to work scheme

Qualifications

• Experience in leading teams, preferably in water/wastewater operations.
• Knowledge of ISO14001 requirements and environmental management.
• Proven record of managing operational performance.

Responsibilities

• Build and lead a team to deliver serviceability targets.
• Monitor operational performance and implement improvements.
• Ensure compliance with Health and Safety regulations.

Skills

Team leadership

Operational management

Health and Safety compliance

Communication

Education

Eligibility to work in the UK

Job description

Overview

With the rapidly changing environment and all of the complexities this brings, working as an FPM will provide you with a wealth of different activities to sink your teeth into. As a Field performance manager within our Waste Water team, you will be responsible for the performance of safe, compliant and cost efficient operation and maintenance of all assets within a specific geographical area. You will be primarily looking after the efficiency, productivity, standards and quality to ensure compliance, serviceability and optimisation of treatment assets by leading a team of skilled operators and working alongside teams from different departments including your peers, SMT and MEICA. Working alongside external partners and stakeholders and positively maintain working relationships will be key to your success in this role. Your duties would also include:

Responsibilities

• Building, leading and directing a competent and effective team to deliver compliance, levels of service and serviceability targets
• Integrating asset processes into water/wastewater to ensure consistency to asset issues, drive data improvements and inform the business plan to ensure consistency and efficiency of operation
• Driving team and individual performance in terms of productivity and utilization target achievement
• Undertaking high level monitoring of operational performance and to take action to resolve as necessary
• Liaising with external contractors on works affecting site(s) and manage them where required
• Ensuring safety processes and procedures are followed within the operational area and ensure that the team comply with the requirements of Health and Safety as set out by Southern Water
• Keeping an overview of ISO14001 requirements within the operational area to ensure the team comply with the requirements of SW's Environmental Management System
• Coaching, mentoring, developing and performance managing the team with a key focus on employee engagement to deliver compliance at least cost
• To deal with external regulatory bodies and represent the company to the media as required to manage events and incidents in own area in and out-of-hours as required

With the impact of our operations on the environment being at the forefront of everything we do, you will be tasked to drive improvements in the operations of your sites and the assets within them, looking at ways to change what we do for the better of all parties, mainly our customers and of course THE ENVIRONMENT. In order to achieve your goals, you will need to inspire and motivate your team whilst also being able to empathise and understand as each person in your team is a different which is something we are proud of and hope that you will both embrace and nurture, helping to build a strong team environment. As you will be able to see from the above, there are plenty of things to help you feel fulfilled at work and the sense that you have achieved something, however you should also know (Here comes the Superhero quote), 'With great power, comes great responsibility' as the FPM, you will be required to be available at short notice (not all of the time, there is a rota), to respond to incidents that may occur ensuring we continue to deliver the best services possible for the customers.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g., a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.

Benefits

• All necessary PPE, tools, uniform and training to excel in your career at Southern Water
• 25 days annual leave + Bank Holidays
• Free annual flu jab and eye test vouchers
• Pension contributions up to 11% (depending on your contribution)
• An employee assistance program
• A network of sports and social clubs
• Company and performance-related bonus
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service
• Study support may be available for job-related qualifications
• Competitive maternity & paternity leave and flexible return to work options
• Cycle to work scheme

Does this opportunity excite you but you\'re not 100% sure if you meet all the requirements for the role? Or are you concerned that \"normal\" office hours aren\'t possible given your personal circumstances? Whilst we can\'t accommodate every flexible working request, we\'ll try to find a practical solution. So why not engage with us and find out more about this role?