Field Engineer - Southwest Region

Ex-Mil Recruitment Ltd; Bath; On-site; GBP 28,000 - 30,000; Full time

Job summary

A specialized IT services company is seeking a Field Engineer to join their team in the Southwest England area. This role requires strong networking and cabling experience, along with the ability to communicate effectively with customers. The company offers a starting salary of £28-30k, plus opportunities for overtime and career development. Ideal candidates should have a Cisco Certified Network Associate qualification or equivalent, with full training provided. Benefits include a company van, pension scheme, and a generous holiday allowance.

Benefits

Company van and fuel card

Pension scheme

Life assurance

25-day holiday allowance

Paid charity day

Qualifications

• Strong networking and cabling experience is essential.
• Candidates should be flexible and self-motivated.
• Experience dealing with customers is required.

Responsibilities

• Installation and deployment of networking hardware.
• Configuration and troubleshooting of client sites.
• Providing feedback to the Service Desk.

Skills

Strong networking and cabling experience

Ability to install, configure, and troubleshoot networking technologies

Customer interaction experience

Strong communication skills

Education

Cisco Certified Network Associate (CCNA) or equivalent

Job description

Field Engineer – Southwest Region

My client is an innovative IT services organisation, which is 100% dedicated to the channel and who are now looking for an additional Field Engineer to join its growing team of engineers to be based in the Southwest England, covering Turo to Swindon area and you will be ideally based in the Bristol / Bath region.

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.

You will report to the Engineering Supervisor and also a team leader who is a veteran. You will be responsible for installing and deploying cables and IT hardware on various client sites, and will be expected to drive (using the company’s vehicle) to the client’s premises, equipped with all it takes to get the job done.

Responsibilities

• Installation
• Deployment of cables and Networking hardware
• Configuration
• Troubleshooting
• Feedback to Service Desk
• On-call & overtime available

Qualifications

• Strong networking and cabling experience
• Ability to install, configure and troubleshoot a wide range of networking technologies from leading manufacturers, including Cisco
• Ideally have a Cisco Certified Network Associate (CCNA) qualification, or equivalent experience
• Experience dealing with customers

Personality Skills

• Strong communication skills
• Ability to communicate and manage customer expectations
• Flexible approach to customer and company’s requirements
• Energetic, self-motivated, and disciplined
• Collaborate with other functions internally and externally to ensure exceptional customer experience.

Pre‑employment screening (including a DBS check) will be carried out ahead of starting at with my client.

SC clearance would also be highly desirable, but not essential.

This could be an ideal role for someone who has very basic IT skills and knowledge as full training is given and with further training and development on offer.

Benefits

In return they are offering a long‑term career development in a high‑growth business, a starting salary circa £28‑30k as well as a company van and fuel card, pension scheme, life Assurance, 25‑day holiday allowance, plus bank holidays, paid charity day as well as a number of other benefits. And with the Overtime and On‑Call payments of £250 per week, with the rotation being one week in three, you can potentially increase your salary by £10‑15k per annum.

For more information, please contact Jean‑Claude Hedouin, at Ex‑Mil Recruitment Ltd on (phone number removed)