Field Care Supervisor

Helping Hands; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care provider in the UK seeks a part-time Care and Training Practitioner. This role enables you to train and support new carers while maintaining compliance and quality across the care team. Key responsibilities include mentoring, conducting audits, and ensuring accurate care plans are maintained. Successful candidates will have a background in care and will embody strong communication skills and a detail-oriented mindset. Opportunities for growth within this inclusive community are available.

Benefits

Eligibility for the Blue Light Card

Employee Assistance Programme for wellbeing support

Qualifications

• Experience as a Care Assistant with a desire for career growth.
• Full, clean UK driving licence and access to insured vehicle.
• Keen attention to detail and commitment to compliance.

Responsibilities

• Train, mentor, and support new carers to deliver quality care.
• Assist with compliance auditing and documentation.
• Conduct spot checks and maintain standards across care teams.
• Review and ensure accuracy of care plans for customers.
• Carry out professional risk assessments.
• Support on-call duties as per branch rota.

Skills

Strong communication skills

Detail-oriented compliance maintenance

Team leadership

Customer relationship management

Job description

Helping Hands was built on kindness and it still guides everything we do today. We're a purpose-driven team helping people live well in the homes they love. Join us, and you'll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued. As a Care and Training Practitioner with Helping Hands, you'll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You'll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It's a role full of purpose, variety and real impact.

What you'll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.
  Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.
  Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.

At Helping Hands we're committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy. This is a part-time vacancy, with a working week of 20 hours. £13,000 per year