Field-Based Key Account Manager – Logistics Growth

Escape; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics company is seeking a Key Account Manager based in Birmingham to manage a varied portfolio across Central England. This role involves developing relationships with clients in manufacturing and distribution, ensuring reliable service, and implementing strategies for account growth. The ideal candidate will have a strong logistics background and a passion for customer engagement. The position requires significant travel to meet clients and support overall business development efforts.

Qualifications

• Proven experience in logistics and account management.
• Ability to build trust and long-term relationships with clients.
• Experience with CRM systems for record keeping.

Responsibilities

• Grow and develop accounts within manufacturing and distribution.
• Build relationships and understand client priorities.
• Ensure reliable service for lower growth accounts.
• Create account plans with the Customer Success Team.
• Track activity and manage a healthy sales pipeline.
• Lead customer review meetings and resolve issues.

Skills

Strong background in logistics

Relationship building

Sales pipeline management

Customer success collaboration

Job description

A logistics company is seeking a Key Account Manager based in Birmingham to manage a varied portfolio across Central England. This role involves developing relationships with clients in manufacturing and distribution, ensuring reliable service, and implementing strategies for account growth. The ideal candidate will have a strong logistics background and a passion for customer engagement. The position requires significant travel to meet clients and support overall business development efforts.