Field Application Engineer

Tenstorrent Inc.; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech firm in Cambridge is looking for a Field Application Engineer with expertise in AI and ML frameworks like PyTorch and TensorFlow. The ideal candidate is a skilled communicator, capable of translating technical concepts for customers. You will partner with clients in designing innovative AI solutions and troubleshoot across hardware and software systems. If you're passionate about cutting-edge technology and collaboration, this is a great opportunity to join a growing team.

Benefits

Highly competitive compensation package

Equal opportunity employer

Qualifications

• Experience in field application engineering or technical specialist roles.
• Skilled in Python and familiar with C++ and CUDA.
• Solid understanding of AI/ML frameworks like PyTorch and TensorFlow.

Responsibilities

• Act as a technical partner for customers designing AI/ML solutions.
• Support hardware platform installation and performance optimization.
• Troubleshoot issues in hardware and software in Linux environments.

Skills

Field Application Engineering

Python programming

C++ knowledge

CUDA for parallel processing

AI/ML frameworks expertise

Excellent communication

Job description

Job Overview

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists has developed a high‑performance RISC‑V CPU from scratch and shares a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

Who You Are

• Experienced Field Application Engineer, Solutions Architect, or Technical Specialist with a background spanning both hardware and software.
• Skilled programmer in Python with working knowledge of C++ and/or CUDA for parallel processing.
• Strong understanding of AI/ML frameworks such as PyTorch and TensorFlow, with experience deploying and optimizing models.
• Excellent communicator who can translate complex technical concepts into actionable insights for customers.

What We Need

• Technical partner for customers designing AI/ML solutions, including Generative AI, LLMs, vision, and language models.
• Expertise in hardware platforms (CPUs, GPUs, accelerators) to support installation, configuration, and performance optimization.
• Ability to troubleshoot issues across hardware, firmware, drivers, and software in Linux environments.
• Contributor to customer success by training users, sharing feedback with engineering, and staying current on AI and hardware advancements.

What You Will Learn

• How leading‑edge AI models and high‑performance hardware are being deployed in real‑world environments.
• Ways to integrate customer feedback into product development, influencing the next generation of compute and AI solutions.
• Best practices for scaling AI workloads using virtualization, containerization, and job scheduling tools.
• The latest industry trends in both hardware acceleration and AI/ML frameworks—and how to apply them in customer engagements.

Compensation and Benefits

Tenstorrent offers a highly competitive compensation package and benefits. We are an equal opportunity employer.

Export Control Statement

This offer of employment is contingent upon the applicant being eligible to access U.S. export‑controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.

Equal Employment Opportunity

As set forth in Tenstorrent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self‑Identification of Disability

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way.

How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
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• Blind or low vision
• Cancer (past or present)
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• Cerebral palsy
• Deaf or serious difficulty hearing
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• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
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• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
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