Festive Colleague - Guildford Superstore

Tesco UK; Chertsey; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Chertsey is seeking festive in-store colleagues to support during the holiday season. This role involves customer service, stocking shelves, and managing Click and Collect orders. No prior experience is required. Flexible shifts are available with a minimum of 12 hours guaranteed each week, allowing you to help create a joyful shopping experience for customers.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers for a great shopping trip.
• Take initiative and make decisions for customer satisfaction.
• Work well within a team and communicate openly.
• Presentable and ready to represent the brand.

Responsibilities

• Deliver Christmas cheer across the nation.
• Support in store during the busy festive period.
• Stock shelves and ensure products are in place.
• Serve customers and manage orders for Click and Collect.
• Ensure customers receive an excellent experience.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Overview

Our Tesco Colleague rate of pay starts from £12.64 an hour; this increases to £13.85 for stores inside the M25. Additional payments may also apply depending on location and skills.

Fancy a festive in-store role? We’ve got all kinds of opportunities and shifts available.

Role context

Across the country, our customers count on us to make magic happen during the festive season. And we need your help. Working in store, you\u2019ll tackle a range of tasks, from serving customers and stocking shelves, to picking orders for home delivery. No day is ever the same, and you\u2019ll feel your impact on every shift, as you send customers home with a smile. What\u2019s more? No experience is necessary - just the right attitude.

Because here, it all comes down to helping people: customers, colleagues, communities. If you\u2019re warm and welcoming, you\u2019ll feel right at home withour caring, friendly bunch.

It all adds up to a role where you can do good, and feel good, while enjoying great flexibility. Let\u2019s make every day a little better. Especially at Christmas.

Responsibilities

• You\u2019ll help deliver Christmas cheer for households across the nation.
• You\u2019ll provide support in store during the busy festive period.
• You could be stocking shelves and making sure products are where they need to be.
• Or, you could be serving customers and putting together orders for our Click and Collect service.
• Whatever the task, you\u2019ll take pride in making sure that customers get a brilliant experience.

Qualifications / What we look for

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, so they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

At home or on-the-go, we want to be every customer\u2019s favourite way to shop. That\u2019s why our purpose is to serve our customers, communities and planet a little better every day.

We are happy to support flexibility for our colleagues in stores, and this can mean different things for different people. So if you are interested, we are happy to discuss how we can make this work for you, therefore if the times you\u2019re available to work match closely but not exactly to the times we are advertising, we\u2019d still love to hear from you.

It\u2019s our policy to offer our festive colleagues joining us a minimum of 12 guaranteed hours each week, but if you\u2019d like to work fewer hours (to a minimum of 7.5) we have opportunities for this too and would still love to hear from you

Everyone\u2019s welcome

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\u2019re a place where Everyone\u2019s Welcome.

Please note

If the role involves working in the warehouse, beers, wines & spirits, bakery, or driving, we are only able to accept candidates over the age of 18.

While we\u2019re unable to provide individual feedback to all applicants, we will aim to provide feedback to candidates who are interviewed.

We\u2019re proud to have been accredited Disability Confident Leader and we\u2019re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

For more information about us please visit www.tescoplc.com