Family Worker (Ref:0052ZD)

NHS; Stoke-on-Trent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Stoke-on-Trent is seeking a compassionate Family Worker to deliver recovery care and support families affected by substance misuse. This full-time position offers a starting salary of £25,000, rising to £30,000, and includes various benefits such as paid volunteer leave and enhanced parental leave. Candidates should have experience in health or social care and a commitment to supporting clients effectively.

Benefits

28 days annual leave plus bank holidays

Extra day off for birthday

Enhanced parental leave

Paid volunteer leave

Pension scheme

Blue Light Card access

Flexible working opportunities

Referral bonus scheme

Qualifications

• Some experience working in a health, social care, family or related setting.
• Experience delivering services in a community setting.
• Knowledge of evidence-based interventions.
• Confidence in safeguarding children and adults.

Responsibilities

• Provide support and advice to families regarding substance misuse.
• Offer interventions to reduce effects on children.
• Develop positive relationships with clients and families.
• Manage own caseload and collaborate with social-care services.

Skills

Experience in health or social care

Building relationships with clients

Resilience under pressure

Confidence in safeguarding

Flexibility in working hours

Job description

Join us as a Family Worker in Stoke-on-Trent

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Stoke‑on‑Trent is looking for a Family Worker to provide high‑quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we would love to hear from you.

Main duties of the job

As a Family Worker you will:

• Provide support and advice to families regarding substance misuse and its impact.
• Offer family‑focused interventions to reduce the effects on children and young people.
• Develop strong, positive relationships with clients and their families, maintaining continuity of care.
• Manage your own caseload and work with other social‑care services to identify further support.

This is a full‑time, fixed‑term position until 31/03/2026. Working hours are Monday‑Friday 9 am to 5 pm, with occasional Saturday and evening work on a rota basis.

Salary and application details

Starting salary: £25,000 per annum, rising annually to £30,000 in line with our payscale. Applications close on 4th December 2025 (subject to early closure if enough applications are received).

About WithYou

WithYou provides free and confidential support, without judgement, to more than 100,000 people each year who experience challenges with drugs, alcohol and mental health across England and Scotland. We operate over 80 services, supporting those seeking help with drugs, alcohol and mental health.

Essential skills & qualifications

• Some experience working in a health, social care, family or related setting.
• Experience delivering services in a community setting.
• Knowledge and understanding of evidence‑based interventions.
• Ability to build and maintain effective relationships with clients and colleagues.
• Resilience under pressure and strong prioritisation skills.
• Confidence in safeguarding children, young people and adults.
• Flexible working hours and willingness to support other WithYou locations when required.
• Driving licence and vehicle access (travel around the city required).
• Previous experience of working or volunteering with people who misuse substances (lived experience welcomed).

Benefits

• 28 days annual leave, plus bank holidays
• Extra day off for birthday or special occasion
• Enhanced maternity, paternity and adoption leave
• Two days paid volunteer leave per year
• Auto‑enrolment into the We Are With You pension scheme
• Access to a Blue Light Card for savings on major brands
• Flexible working opportunities and support for wellbeing
• Refer a Friend scheme – £500 bonus per successful referral (after 6 months probation)

Equality and diversity

We welcome the unique contributions of all applicants, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, veterans, and individuals with learning difficulties. WithYou is a Disability Confident Employer. A guaranteed interview scheme is available for veterans and for candidates with a disability who meet the essential criteria.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to confirm the absence of any previous criminal convictions.