Family Support Worker

Service Care Solutions; Worcester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A children support service based in Worcestershire is seeking a Family Support Worker who is passionate about making a difference in the lives of children and families. This full-time role involves providing direct support to families under Child in Need Plans and ensuring a supportive home environment. Ideal candidates will possess NVQ Level 3 in Childcare and significant experience working with children, alongside excellent assessment and communication skills. Join a dedicated team and help promote positive change for families in need.

Qualifications

• Significant experience working with children and families in a professional setting.
• Strong knowledge of relevant legislation including the Children Act.
• Excellent communication and observational skills.

Responsibilities

• Provide direct support to children and families as per assessments.
• Empower parents to meet their children's needs.
• Collaborate with Social Workers and multi-agency partners.

Skills

Experience working with children and families

Parenting support delivery

Knowledge of child development

Assessment skills

Manage challenging situations

Report-writing skills

Strong IT skills

Education

NVQ Level 3 or equivalent in Childcare or related field

Job description

Family Support Worker - Worcestershire

Children First Location: Worcestershire

Contract: Full-time

Contact: (url removed)

Are you passionate about making a real difference in the lives of children, young people, and their families? Worcestershire Children First is seeking a committed and proactive Family Support Worker to support families where a Child in Need Plan is in place, as well as those on the edge of local authority care.

This is a fantastic opportunity to join a dedicated team focused on strengthening families, promoting positive change, and helping to ensure children can grow up safely within supportive home environments.

Key Responsibilities

• Provide direct support to children (including pre‑school aged), their parents, and wider family members in line with assessments and agreed plans.
• Empower parents/carers to take responsibility for meeting their children's needs.
• Support parents in developing a clear understanding of child development and positive parenting.
• Work with families at risk of breakdown, helping to keep children safe through effective planning and intervention.
• Work collaboratively with Social Workers and multi‑agency partners as part of the “team around the family”.
• Maintain accurate written records and prepare high‑quality reports.
• Work flexibly, including occasional out‑of‑hours and weekend work, based on family needs.

About You – Essential experience & skills

• Significant experience working with children and families in a professional setting.
• Experience delivering parenting support and activities to improve outcomes for families.
• Strong knowledge of child development and relevant legislation (including the Children Act).
• High‑level assessment skills and the ability to use a range of assessment tools.
• Ability to manage challenging situations, including lone working in family homes.
• Excellent report‑writing, observational, and communication skills.
• Strong IT skills.
• NVQ Level 3 (or equivalent) in Childcare, Early Years, Social Care, or similar.
• A driving licence and access to a car during the working day.

Desirable

• Experience with Child Protection procedures.
• Experience working with babies and pre‑school children.
• Familiarity with Liquid Logic and Microsoft Outlook.
• First Aid training.

What We’re Looking For

• Child‑focused, resilient, and committed to safeguarding.
• Able to work independently and flexibly.
• Confident in engaging with families in their own homes.
• Committed to equality, dignity, and respect for all service users.

Apply Now To express your interest or request further details, please email: ? (url removed)