Family Support Worker

Dudley Council; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local authority is seeking a dedicated Family Support Worker to support children and families in the Dudley community. This role involves building positive relationships, delivering practical support, and collaborating with various agencies to promote improved outcomes. Ideal candidates will possess strong communication skills and a commitment to safeguarding.

Qualifications

• Passionate and empathetic about supporting children and families.
• Excellent communication skills to foster trust.
• Ability to build positive relationships and integrate with professionals.

Responsibilities

• Provide direct support to children, young people, and families.
• Build relationships to empower families.
• Collaborate with professionals and community groups.
• Support development of workshops and community-based activities.
• Help families navigate services and access support.
• Uphold safeguarding responsibilities.

Job description

• Job Details
• Company
  
  
  

Job Details

Family Support Worker – Family Hubs, Early Help

Permanent – 1 x Full Time and 1 x Part-Time Contract

Closing Date: Sunday 24th August 2025

Shortlisting Dates: 26th & 27th August 2025

Panel Interview Dates: 1st & 5th September 2025

Young Persons Panel interview dates to be arranged

Required

Join our dedicated Early Help team at Dudley’s Family Hubs in a rewarding role supporting children and families in the community. We're looking for a passionate and empathetic Family Support Worker to deliver practical, strengths-based support. You will be required to work across the 5 Family Hubs listed below:

Brierley Hill Family Hub

Dudley Family Hub

Coseley Family Hub

Halesowen Family Hub

Stourbridge Family Hub

As a Family Support Worker, You Will

• Provide direct support to children, young people, and families, tailored to individual needs.
• Build positive relationships to empower families and promote improved outcomes.
• Work collaboratively with other professionals, agencies, and community groups to deliver integrated early help.
• Support the development and delivery of workshops, parenting programmes, and community-based activities.
• Help families navigate services and access timely support through the Dudley Early Help Strategy.
• Uphold safeguarding responsibilities across all aspects of your work.
• Contribute to service development and ensure quality support aligned with the continuum of need.
  
  
  

We're seeking an enthusiastic team player who thrives in a collaborative environment and is committed to making a real difference. Your communication skills, compassion, and ability to foster trust will be key.

For an informal discussion please contact Jo Bedworth on 01384 813096 or Danielle Summersby-Ingram on 01384 812440.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

The Council is committed to safeguarding and promoting the welfare of vulnerable groups

and expect all staff and volunteers to share this commitment.

We are committed to safeguarding and promoting the welfare of children; therefore, the post is

subject to medical clearance and an enhanced DBS check

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents

FSW JD 04.07.2025.doc

Employee Benefits List.pdf

Company

Top tip when applying – As we’ve got a new recruitment system the application process has changed a little and we hope you’ll like it!

You’ll first need to register and create a profile the first time you apply.

Creating your profile will enable you do things such as track your application progress, view emails you’ve received from us and manage communication preferences, manage your interview bookings and offer information if successful.

About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.

At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.

We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk

We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents
  
  
  

We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan , Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info

Company Info

Website

http://www.dudley.gov.uk/

Telephone

01384 811300

Location

Dudley Metropolitan Borough Council

Council House

Priory Road

Dudley

West Midlands

DY1 1HF

United Kingdom