Family Support Worker

Dudley Council; Dudley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local council in the UK is seeking a Family Support Worker to support families with complex needs in Dudley. The ideal candidate will have experience working with children and families, demonstrating compassion and leadership. This full-time, permanent role focuses on building positive relationships and ensuring safeguarding practices are followed. Competitive benefits are offered, along with a supportive team environment.

Qualifications

• Experience working with children and families with complex needs.
• A compassionate and enthusiastic person who thrives in a team environment.
• Committed to continuous improvement and delivering excellent support.

Responsibilities

• Providing direct support to children, young people, and families tailored to their individual needs.
• Building trusting, positive relationships that empower families and promote resilience.
• Helping families navigate services and access timely support.

Skills

Communication

Supervision

Relationship building

Job description

Job Details

Family Support Worker – Targeted Early Help

Location: Dudley Family Hubs & Cable Plaza

Service Area: Children’s Services – Targeted Early Help

Contract: Permanent, Full-Time

Overview

Are you passionate about making a real difference to the lives of children, young people, and families?

Dudley’s Targeted Early Help Service is growing, and we are looking for an empathetic and committed Family Support Worker to join our team. Based across Dudley’s Family Hubs and Cable Plaza, this role focuses on supporting families with complex needs in the community. You’ll bring compassion, leadership, and strong safeguarding practice to ensure the very best outcomes for children and families.

What You’ll Do

• Providing direct support to children, young people, and families tailored to their individual needs.
• Building trusting, positive relationships that empower families and promote resilience.
• Working collaboratively with other professionals, agencies, and community groups to deliver integrated early help.
• Helping families navigate services and access timely support through the Dudley Early Help Strategy.
• Ensuring safeguarding responsibilities are upheld at all times.
• Contributing to service development and ensuring practice aligns with Dudley’s Continuum of Need.

About You

• A compassionate and enthusiastic person who thrives in a team environment.
• Skilled at communication, supervision, and building effective relationships.
• Experienced in working with children and families with complex needs.
• Committed to continuous improvement and delivering excellent support.

Why join us?

You’ll be part of a forward-thinking, supportive service at the heart of Dudley’s Family First vision. We are committed to staff development, reflective supervision, and building a service where families get the right help, at the right time, from the right people.

Applying and rights to work

For an informal discussion, contact Rob Woodcock on 07799 070030. Dudley Council will check the information you provide, share and cross-match data as required to protect public funds and prevent or detect crime where the law allows. All applicants must be able to provide documentation to prove their right to work in the UK. Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

Online application forms will be accepted for this vacancy. If you require support completing an online or paper application form or interview techniques, contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail]. If you have a disability and require assistance with making an application, contact the HR Resourcing Team via [e-mail]. For help with applying, visit the WM Jobs Help Page at https://help.wmjobs.co.uk/.

Dudley Council will check the information you provide against details held by the Council and external organisations to protect public funds and prevent or detect crime, where the law allows. The Council’s Privacy and Disclaimer Statement is available at https://www.dudley.gov.uk/privacy-disclaimer-statement/.

N.B. We reserve the right to close this vacancy prior to the advertised date if we receive a large number of applications.

Attachments

• Employee Benefits List.pdf
• FSW JD & PS - TEH.doc