Family Support Worker

Rainbow Trust; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading charity organization is seeking a Family Support Worker in Bristol to provide high-quality support to families with children facing life-threatening or terminal illnesses. The successful candidate will work collaboratively with various professionals to deliver essential emotional and practical help, demonstrating a keen sensitivity to the diverse needs of families. Ideal candidates will have experience in emotional environments and relevant qualifications in social care or education.

Qualifications

• Experienced in child health, education, or social care.
• Ability to work in stressful environments and provide bereavement support.

Responsibilities

• Deliver high-quality family support service.
• Provide needs-led emotional, social, and practical support.
• Collaborate with health and social care professionals.

Skills

Child protection

Emotional support

Team collaboration

Communication skills

IT proficiency

Sensitivity to diversity issues

Education

Qualification in education, health or social care

Job description

Overview

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Responsibilities

• A warm, inclusive approach to achieving goals quickly and correctly.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office).
• A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates.
• A practical knowledge of diversity issues affecting children, young people and their families - aware that being responsive to others needs and concerns, is essential.
• There will be a requirement for flexible working and a full current driver's licence to accommodate team and family needs. An enhanced DBS disclosure will be required for this post.

Qualifications and Experience

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
• Experience in environments that are stressful and emotional, with a demonstrated interest in building supportive relationships and providing bereavement support.

About Rainbow Trust

Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.