Family Support Worker

Lincolnshire Action Trust; Brighton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A charity supporting individuals in the criminal justice system is seeking a Family Support Worker in Brighton. The role offers a flexible working schedule across weekends, focusing on building rapport and supporting vulnerable clients. Candidates must possess a Level 3 qualification or relevant experience, and be willing to undergo an enhanced DBS check. Benefits include a competitive salary, a 6% pension contribution, and generous annual leave. Join a dedicated team aiming to make a positive impact in the community.

Benefits

Competitive salary

6% employer pension contribution

Minimum of 33 days annual leave

Ongoing training and development

Qualifications

• Candidates must engage effectively with various individuals.
• Ability to handle conflict productively in a busy environment.
• Must have the right to work in the UK and driver's license.

Responsibilities

• Assist in the operation of the tuck shop during visits.
• Support vulnerable individuals within the criminal justice system.

Skills

Engage and build rapport

Conflict management

Collaborative work

Engage children in play work

Organised and methodical approach

Electronic data recording

Education

Level 3 qualification

Job description

Family Support Worker - Lincolnshire Action Trust

HMP Lincoln LN2 4BD

Working patterns

• Every Sunday worked 08:30 - 16:30
• Every Saturday and Sunday worked 08:30 - 16:30
• Every other Saturday and Sunday worked 08:30 - 16:30

We welcome applicants for any of the above working patterns. Please confirm on your application which working pattern(s) you wish to apply for.

Applicants must be 18+ due to prison-based working.

Interview Dates

Initial Telephone Interviews are expected to take place for this role during the week commencing 22/12/2025.

Shortlisted applicants will then be invited to attend a Panel Interview in Lincoln, which are expected to take place during the week commencing 12/01/2026.

If you are unable to attend the interview date or time, unfortunately we will be unable to rearrange this with you, unless a slot becomes available due to cancellation.

About the Role

Our vision is of a world in which all individuals involved directly or indirectly with the criminal justice system are treated with respect, have equality of opportunity and are empowered to achieve their full potential. Come and be part of our journey?

Qualifications & Experience

• You are able to show your ability to engage and build rapport with all people.
• Your ability to deal effectively with conflict.
• Your ability to work alongside others productively in an often busy environment.
• Your ability to engage children in play work.
• An organised and methodical approach to your work.
• An ability to record data electronically.

We would also like to think that you are passionate about our five core values and can demonstrate this: Achievement – Empowerment – Inspiration – Quality – Respect.

Moreover, safeguarding, health and safety, confidentiality and equity of opportunity are important to us and we would like to believe that they are just as important to you. We will expect all candidates to demonstrate knowledge in these areas.

Candidates will have the right to work in the UK. A full, valid car licence will be required and access to a vehicle including insurance for business use to be able to travel throughout the area, or ability to travel to site via other reliable means.

Benefits

• A friendly and rewarding work environment.
• A competitive salary @ £23,492 full time equivalent for those with a relevant Level 3 qualification / experience.
• A 6% employer pension contribution.
• A minimum of 33 days annual leave per year (pro rata for part-time) including statutory holidays, increasing by one day per full year of service to a maximum of 38 days.
• Holiday buy back scheme.
• Access to a non-contributory cash back health scheme and well-being service.
• Access to a reward gateway.
• Payment of mileage expenses as HMRC current rate.
• Ongoing commitment to training and development.

We aim at all times to attain best safeguarding practice throughout all of our Services.

Please note that this role involves assisting in the operation of the tuck shop within visits hall for family members to purchase snacks during visits.

The post will be subject to an enhanced DBS check with child barred list and prison vetting.

A bit about us

Lincolnshire Action Trust (LAT) is a registered charity that works with individuals who are in contact with the criminal justice system across Lincolnshire and surrounding areas. The main focus of our work is resettlement and rehabilitation including employability, accommodation, finance and debt and work with children and families.

Over 20,000 clients access our services each year and volunteers are a valuable element of LAT’s support for individuals involved in the criminal justice system.

Testimonials

• “I consider LAT one of the best organisations that I have ever worked with both in probation and in prisons” – Governing Governor HMP Lincoln
• “There is a commitment by staff to go above and beyond to support vulnerable clients” – Staff Member
• “Staff continuing professional development is exceptionally well supported” – Matrix Assessment Report

Still Interested?

We would love to hear from you.

For an informal discussion please contact Human Resources on 01522 806611.

No agencies please.