Family Connections Worker

TipTopJob; Remote; GBP 24,000; Full time

Job summary

A social enterprise is looking for a Family Connections Worker in Crewe. The successful candidate will deliver tailored support for adult men in the criminal justice system, manage a caseload, and work collaboratively with partner agencies. Essential skills include knowledge of personal wellbeing services and experience in psychosocial interventions. This role offers a flexible working environment but may require evening or weekend shifts. Join us in making lasting changes in people's lives.

Qualifications

• Experience of carrying out assessments and creating care plans.
• Ability to manage a caseload effectively.
• Flexible availability for evening/weekend shifts.

Responsibilities

• Deliver tailored support programmes for adults in the criminal justice system.
• Manage a caseload and conduct structured sessions.
• Collaborate with partner agencies to measure outcomes.

Skills

Knowledge of issues facing clients in the criminal justice sector

Experience in Personal Wellbeing services

Experience in carrying out risk assessments

Experience in psychosocial interventions

Knowledge of the Recovery Agenda

Job description

Family Connections Worker: Crewe

Location: Crewe

Salary: A GBP 24,000 per annum

Vacancy Type: Permanent

Closing Date: 17 Dec 2025

About The Role

We are currently recruiting for a Family Connections Worker to join our team in Crewe. We are Forward, the social enterprise that empowers people to break the cycle of crime and addiction to move forward and live fulfilling lives. We deliver a range of MOJ Commissioned Rehabilitative services (CRS) directly for Probation in three key areas: Accommodation, Personal Wellbeing and Dependency and Recovery. Accommodation is delivered in Wales, Dependency and Recovery in London and Humberside, Personal Wellbeing in East of England, Sussex, Surrey and as a subcontractor in Kent and Cheshire. These services work with Men 18+ who are under probation supervision, supporting them to navigate through their desired outcomes in order to achieve transformational change, break the cycle of offending and achieve long‑term integration into society. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community. No matter what your past, we believe anyone is capable of lasting change.

Role Responsibilities

You will be working remotely as part of a flexible team of Family Connections practitioners, specifically delivering as part of the wider personal wellbeing service, Family and Significant others interventions to support adult men and young men in the Criminal Justice system. The support is tailored to individual needs, delivering a range of programmes within the categories of Family and Significant others. The Family Connections practitioner will deliver client‑centred support depending on the requirements of the individual client. You will be required to manage a caseload, provide appropriate advice and guidance, assess, care plan; deliver structured 1:1 and group‑work sessions. You will be responsible for contributing to the targets set by Forward, Interventions Alliance, whom sub‑contract Forward Trust to deliver Family and Significant Others service and local commissioners. One of the key targets will be measuring outcomes, so cooperative working relationships with other partner agencies is vital to this role. Flexibility will be required in this role, this may include some evening/weekend shift and with reasonable notice to travel to other projects in your cluster to deliver Health and wellbeing services, enabling continuity of care for the client group.

The Ideal Candidate

• Knowledge of the issues facing clients in the criminal justice sector.
• Excellent experience of working in the Personal Wellbeing or related services such as Families, lifestyles, emotional wellbeing and social inclusion.
• Demonstrable experience of carrying out risk assessments, comprehensive assessments and the design and implementation of SMART care plans.
• Significant experience of carrying out psychosocial interventions including using motivational interviewing techniques in both 1:1 and therapeutic group settings.
• Knowledge of the criminal justice sector.
• Knowledge of the Recovery Agenda.

Please note we reserve the right to close this role early.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are a