Facilities & Support Coordinator — Flexible 30h/wk

National Trust; Montacute; On-site; GBP 60,000 - 80,000; Part time

Job summary

A historical preservation organization is looking for a Facilities & Support Services Co-ordinator to support operations at Montacute House. The role requires excellent organisational skills and experience in customer-facing or operational roles, preferably within a visitor attraction. Responsibilities include managing facilities to ensure high standards are maintained and providing support across teams. The position offers part-time hours at a competitive salary with various employee benefits and a commitment to staff development.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Holiday allowance up to 32 days

Qualifications

• Worked in a customer-facing or operational support role, ideally in a visitor attraction.
• Confident using Microsoft Office and digital platforms.
• Adaptable and committed to high service standards.

Responsibilities

• Support day-to-day operations and champion best practices.
• Coordinate contractors and compliance work.
• Ensure high standards of presentation and service delivery.

Skills

Customer-facing experience

Understanding safety legislation

Microsoft Office proficiency

Collaborative team player

Good organisational skills

Written and verbal communication

Education

NVQ level 2 qualification or IWFM Associate Level 3

Tools

Microsoft Office

Computerised asset management system

Job description

A historical preservation organization is looking for a Facilities & Support Services Co-ordinator to support operations at Montacute House. The role requires excellent organisational skills and experience in customer-facing or operational roles, preferably within a visitor attraction. Responsibilities include managing facilities to ensure high standards are maintained and providing support across teams. The position offers part-time hours at a competitive salary with various employee benefits and a commitment to staff development.