Facilities & Service Delivery Leader - On-Site Manager

Sodexo Ltd; Greater London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading service management company in London seeks an experienced General Services Manager to ensure high-quality Facilities Management services and exceptional experiences for employees and guests. You will lead a team, manage client relationships, and drive operational excellence while meeting key performance indicators. The ideal candidate possesses strong leadership skills, financial acumen, and knowledge of safety compliance. This role offers a competitive salary and a 10% bonus.

Benefits

10% bonus

Qualifications

• Proven leadership in facilities management within an outsourced environment.
• Strong financial and commercial acumen.
• Excellent communication and relationship-building skills.
• Knowledge of health & safety, compliance, and contract governance.

Responsibilities

• Lead daily delivery of FM services, ensuring performance meets service level agreements.
• Be the on-site point of contact for client relations and issue resolution.
• Drive employee and guest experience in alignment with company values.
• Ensure full compliance with health, safety, and statutory requirements.

Skills

Leadership in facilities management

Communication skills

Financial acumen

Knowledge of health & safety compliance

Education

IOSH certification

NEBOSH or equivalent qualifications

Job description

A leading service management company in London seeks an experienced General Services Manager to ensure high-quality Facilities Management services and exceptional experiences for employees and guests. You will lead a team, manage client relationships, and drive operational excellence while meeting key performance indicators. The ideal candidate possesses strong leadership skills, financial acumen, and knowledge of safety compliance. This role offers a competitive salary and a 10% bonus.