Facilities Manager

OCS Group Limited; East Cowes; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading facilities management company in East Cowes is seeking a Facilities Manager responsible for overseeing soft services like catering and cleaning. The ideal candidate will manage service staff, develop service schedules, and ensure compliance with health regulations. Strong leadership and facilities management experience are essential for success in this role. This ensures high standards and cost-effective solutions are delivered across the organization.

Qualifications

• Experience in facilities management or related field, particularly in soft services, cleaning, or security.
• Strong leadership and project management skills.
• Excellent problem-solving abilities and attention to detail.

Responsibilities

• Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards.
• Supervise service staff and external contractors.
• Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments.

Skills

Facilities management experience

Leadership skills

Project management

Problem-solving abilities

Communication skills

Tools

Facilities management software

Job description

As a Facilities Manager, you will be responsible for overseeing the soft services, including catering, cleaning, and security, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services. As part of your role, your key responsibilities will include, but are not limited to:

• Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards
• Supervise service staff and external contractors, ensuring all work is completed to a high standard
• Develop and implement service schedules and procedures to ensure regular and effective delivery of services
• Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
• Manage budgets and expenses related to soft services, ensuring cost‑effective solutions
• Coordinate with other departments to ensure services meet the needs of the organisation
• Oversee the procurement and maintenance of equipment for security
• Handle emergency situations and service disruptions promptly to minimise impact
• Maintain accurate records of service activities and expenses
• Implement sustainability practices and initiatives within the services provided
• You must have the right to work in the UK

Qualifications

• Experience in facilities management or a related field, particularly in soft services, cleaning, or security
• Knowledge of service delivery processes and best practices
• Strong leadership and project management skills
• Ability to prioritise tasks and manage time effectively
• Familiarity with relevant software for facilities and service management
• Excellent problem‑solving abilities and attention to detail
• Strong communication skills, both verbal and written

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.