Facilities Management FM Apprentice

Sodexo; Chatham; On-site; GBP 15,000 - 21,000; Full time

Job summary

A leading service provider in the UK is offering a Facilities Management Apprenticeship in Chatham. The successful candidate will gain hands-on experience across multiple university sites, supporting both hard and soft FM services. Responsibilities include assisting with health and safety checks, coordinating contractors, and ensuring customer service excellence. Ideal candidates are organised, reliable, and possess GCSE Maths and English qualifications. This position offers a chance to earn a nationally recognised Level 3 FM qualification while contributing to a meaningful work environment.

Benefits

Nationwide recognised qualification

Hands-on operational experience

Supportive team environment

Qualifications

• Organised, reliable, and able to manage time well.
• Enjoys working with others and is a confident communicator.
• Proactive, positive attitude towards learning new skills.

Responsibilities

• Support the delivery of FM services across university sites.
• Assist with health & safety checks and inspections.
• Help coordinate contractors and provide excellent customer service.
• Learn to maintain accurate documentation and compliance records.

Skills

Organised

Reliable

Confident communicator

Attention to detail

Basic IT skills (Microsoft Office)

Education

GCSE Maths & English (Grade 4/C or above)

Job description

Overview

Start your Facilities Management career with one of the UK's most trusted service providers. At Sodexo, we create clean, safe, welcoming, and sustainable environments where students and staff can thrive. As an FM Apprentice, you'll join our friendly on-site teams at the University of Greenwich and begin a structured journey into the world of Facilities Management, an exciting, varied, and growing industry. This is the perfect opportunity for someone motivated, curious, and eager to learn while gaining hands-on experience across real operational environments. No two days look the same in FM! As an apprentice, you\'ll rotate across key areas and learn how we keep our campuses running smoothly, safely, and sustainably. Throughout your journey, you'll have supportive managers and colleagues guiding your development every step of the way.

What You'll Do

• Support the delivery of both hard and soft FM services across multiple university sites
• Assist with health & safety checks, statutory compliance, and routine inspections
• Help coordinate contractors and suppliers, gaining insight into service delivery
• Respond to operational requests and provide excellent customer service
• Learn how to maintain accurate documentation and compliance records
• Join managers on audits, risk assessments, and site visits
• Build confidence in communication, teamwork, and professional relationships
• Balance on-the-job learning with completing your IWFM Level 3 Apprenticeship

What We're Looking For / Qualifications

• Organised, reliable, and able to manage time well
• A confident communicator who enjoys working with others
• Proactive, positive, and keen to learn new skills
• Great attention to detail
• Basic IT skills (Microsoft Office)

• Knowledge & Experience (desirable, not essential): Any awareness of Facilities Management or health & safety
• Previous experience in customer service, admin, or operational roles

• Qualifications: GCSE Maths & English (Grade 4/C or above) - essential
• Willingness to complete the FM Level 3 Apprenticeship - essential

What you'll achieve

• A nationally recognised Level 3 FM qualification
• Real operational experience across a broad range of FM disciplines
• A strong foundation for progressing into coordinator, supervisor, or specialist roles
• Confidence, professionalism, and skills valued across the FM industry
• The opportunity to support meaningful services that impact thousands of campus users every day

You'll be making a real difference all while building a career with purpose. You should have resided in the UK for the past 3 years or possess "settled status". You must not have acquired similar prior learning. Have Maths and English qualifications at GCSE level 4/C or equivalent essential. Apprenticeships are for all ages, so whether you\'ve just left education, returning from a career break or looking for a new direction this could be the perfect opportunity!

At Sodexo, we believe in empowering our people, nurturing talent, and supporting career growth. You\'ll join a diverse, inclusive team that celebrates fresh ideas and encourages you to flourish. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.